Administrative Assistant

Description

The Administrative Assistant for Admissions is the primary point of contact and liaison between the University and incoming students and families. This position provides poised and resourceful assistance including, but not limited to, data entry, maintenance of electronic records, phone/email support, answering questions via phone/email, referring people to the appropriate staff, providing general information about the University and the admission process, and other office tasks as needed. This position is an integral member of the Admissions team and is responsible for providing all levels of support to the Admissions Office. 

Primary Duties & Responsibilities 

• Create a welcoming environment for all prospective/current students and families, as well as staff.

• Performs general office tasks, including, but not limited to, answering phones and emails, ordering office supplies, running reports, ordering promotional items, etc.

• Answer incoming calls to the University and route to the appropriate individuals.

• Prepares and distributes communications and correspondence. 

• Refer students, faculty and staff to appropriate offices/person(s) (e.g., counselor meetings, student tours, coaches, faculty, etc.). 

• Act as liaison with other offices/departments on behalf of Admissions.

• Assist with scheduling appointments.

• Assist with the coordination of Admission events/meetings such as open houses, visits, off campus events; coordinate staff attendance at events; coordinate logistics such as room reservations, name tags, invitations, catering, etc.

• Must have or quickly gain a working knowledge and proficiency with Slate and other major Enrollment data systems.

• Assist with admission database management by updating candidate information, reviewing new inquiries, and processing automated communication to prospective students. 

• Verify and reconcile data submitted by various sources as part of the admission process in collaboration with other members of the Admissions team.

• Manage processes for credit card reconciliation and purchase orders 

• Work independently on majority of essential functions.

Requirements

· Must possess a positive attitude and strong work ethic.

· Must always project an inviting and welcoming demeanor.

· Must possess strong organizational skills.

· Ability to prioritize multiple tasks within hard deadlines.

· Strong interpersonal relationship skills.

· Strong written and verbal communication skills.

· Creative thinking and problem-solving ability.

· Ability to maintain high degree of confidentiality and discretion.

Qualifications 

· Must possess an AA degree or equivalent experience. 

· Must be computer literate and proficient in MS Office applications including Word and Excel and proficient learning new technology.