Corporate Legal Technology Consultant

Harbor is seeking a Consultant for corporate legal technologies to join our growing team. The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be:

• Supporting multiple implementation engagements across different clients
• Participating in requirements gathering and solution design workshops with client leaders
• Helping prepare key project deliverables and documentation
• Configuring legal hold and eDiscovery systems and performing validation testing
• Performing data analysis and facilitating data migration activities with vendor resources
• Assisting with project management activities to ensure alignment with timelines, budgets, scope, resources, and quality standards  

Responsibilities:

Client and Project Management

• Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications
• Support the mapping of business requirements to system and integration capabilities, identifying gaps and helping create custom solutions aligned with client objectives
• Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices
• Document and maintain project deliverables, including design documents, configuration logs, testing strategies, migration plans, training materials, deployment plans, and others
• Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues
• Participate in end user training and system deployment activities 
• Serve as primary point of contact to client and third-party vendor representatives
• Drive project management activities to maintain alignment with project timelines, budgets, scope, resources, and quality standards for technology implementation
• Contribute to high-quality client communication by providing regular status updates, assisting with issue tracking, and supporting client expectations

Data Analysis and Migration:

• Work closely with the project team to analyze client data using Excel, SQL, and other tools
• Document field mappings, cleanup and transformation activities, and other key requirements needed for a successful migration 
• Define and perform data validation checks during migration activities to ensure data integrity and compliance with project standards
• Liaise with data migration engineers to ensure clarity on requirements and troubleshoot any migration issues encountered

People and Team Development

• Participate in team efforts to enhance our methodologies, documentation, training, project delivery approaches, and tools
• Serve as a mentor or buddy to newly onboarded resources
• Participate in company-wide strategic initiatives
• Volunteer for company-sponsored community enrichment programs

Qualifications:

• 2-5 years of relevant experience in legal consulting, technology consulting, or eDiscovery services, specifically in a customer facing role advising clients
• Experience working on technology implementation projects as a business analyst, consultant, project manager, data migration specialist, or other similar role
• Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems
• Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education
• Demonstrated knowledge of the following areas: business requirements gathering, data mapping, workflow development, data migration, testing, or project management
• Working knowledge of any of following areas: Electronic Discovery Reference Model (EDRM), litigation, legal technology, data preservation, metadata, or data retention
• Permanent U.S. work authorization required