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Full-Time

Mortgage Loan Processor

Posted on 7/22/2024

Valon

Valon

201-500 employees

Technology-driven mortgage servicing platform

Fintech
Financial Services

Mid, Senior

Phoenix, AZ, USA

Position requires on-site presence in Phoenix, Arizona.

Category
Real Estate
Real Estate Finance
Required Skills
Communications
Requirements
  • Bachelor’s degree—or equivalent work experience.
  • Thorough understanding of relevant federal rules and regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).
  • Thorough understanding of the underwriting process and agency requirements.
  • Previous experience with relevant technology (e.g. DU, LP, CRM).
  • Strong written communication skills.
  • 3+ years of mortgage processing or underwriting experience.
  • 2+ years of experience with Encompass.
  • 2+ years of vendor management experience with regard to third-party services.
  • Knowledge of state lending laws and regulations.
  • Experience using government sites for VA and FHA files to place orders and obtain case numbers.
Responsibilities
  • Fund 25 brokered first mortgages or 50 brokered second mortgages at a time.
  • Process loans to meet purchase contract deadlines and rate-lock expiration dates.
  • Review new files within 48 hours of receipt, verifying compliance documents were issued within the required time frame.
  • Prioritize and monitor daily workflow to ensure all loans are being processed in a timely manner.
  • Use documentation to perform functions, such as calculating verified income or verifying assets, and update internal and external software programs (e.g. Encompass) accordingly.
  • Review and track all necessary documents in internal and external software programs (e.g. Encompass).
  • Communicate with customers and loan officers about status updates and/or changes made to loans.
  • Proactively identify and address potential loan challenges.
  • Be resourceful to overcome loan challenges, rectify issues, and research red flags.
  • Note and record necessary and critical changes in internal and external software programs (e.g. Encompass).
  • Prepare loans for underwriting and closing.
  • Clear approval and/or suspense conditions as identified by the underwriter or closer.
  • Assist with clearing of post-closing conditions to avoid financial loss.

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. The platform provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. By utilizing advanced software, Valon offers real-time information about mortgage options, enabling users to make informed decisions without any pressure. Unlike traditional mortgage servicers, Valon emphasizes quick and responsive customer service, ensuring that homeowners receive timely assistance. The company generates revenue by managing the daily operations of mortgage loans, including payment collection and escrow management. Valon's goal is to transform the mortgage industry by making it more accessible and user-friendly, ultimately empowering homeowners.

Company Stage

Series B

Total Funding

$157.1M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

32%
Simplify Jobs

Simplify's Take

What believers are saying

  • Valon's recent funding rounds, including a $50 million Series A, indicate strong investor confidence and provide ample resources for growth and innovation.
  • The introduction of new leadership roles, such as the VP of Product, and initiatives like the 'Work From Abroad' policy, demonstrate a commitment to employee satisfaction and organizational development.
  • Valon's approval by Fannie Mae to service government-sponsored home loans opens up significant market opportunities and enhances its credibility.

What critics are saying

  • The highly competitive fintech and mortgage servicing sectors require continuous innovation to maintain a competitive edge.
  • Rapid growth and expansion, while promising, could strain resources and impact service quality if not managed effectively.

What makes Valon unique

  • Valon's customer-centric approach and mobile-friendly interface set it apart in the traditionally cumbersome mortgage servicing industry.
  • The company's emphasis on real-time, accurate mortgage information and responsive customer service provides a level of transparency and convenience that is rare among competitors.
  • Valon's technology-driven platform aims to transform the mortgage industry by making it more accessible and user-friendly, unlike traditional mortgage servicers.

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Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

INACTIVE