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Full-Time

Holistic Support Specialist

Posted on 7/10/2024

World Relief

World Relief

1,001-5,000 employees

Provides sustainable solutions for poverty and displacement

Social Impact

Compensation Overview

$21Hourly

Junior

Memphis, TN, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Evangelicals For the Health of The Nation document
  • Valid driver’s license and reliable access to an insured vehicle required
  • Must be able to pass a background check and MVR check
  • Experience in computer skills (Email, Word, Excel, Microsoft 365, Teams, and Zoom)
  • Bachelor’s degree in social work, public health, or equivalent experience in related fields
  • 1-2 years directly relevant work experience, either in case management, public health, or other relevant social services
Responsibilities
  • Provide direct client care and case management to refugee and immigrant caseload
  • Enroll clients into relevant programs including completing assessments and developing service plans to track progress of goal achievement
  • Assist clients in accessing community resources
  • Provide orientation on various life skills topics
  • Encourage participants to work towards self-sufficiency and early employment
  • Work to ensure client enrollment to public benefits
  • Perform home visits and evaluations to identify and address barriers to successful resettlement and integration
  • Operate as a cultural broker between volunteers, church groups, service providers, and refugees
  • Maintain regular communication with clients
  • Maintain and complete detailed and accurate records of client files
  • Participate in staff meetings, ongoing training, and other staff development opportunities
  • Other duties as assigned by supervisor

At World Relief, employees have the unique opportunity to contribute to a global mission that profoundly impacts lives by addressing extreme poverty, violence, and oppression, while also aiding refugees and displaced individuals. This organization prioritizes sustainable, community-driven solutions, working alongside local churches and communities in over 100 countries. With over 75 years of dedicated service, this organization provides a culturally rich environment where one can grow both personally and professionally in service of a compassionate, impactful cause.

Company Stage

Grant

Total Funding

$120K

Headquarters

Baltimore, Maryland

Founded

1944

Growth & Insights
Headcount

6 month growth

4%

1 year growth

17%

2 year growth

43%