What You’ll Do

• Prove leadership capabilities by providing mentorship and career direction to managers and individual contributors across the regions
• Drive team accountability for revenue delivery, optimizations and troubleshooting across Americas
• Proactively analyze performance and implement solutions to ensure effective monetization of inventory across channels
• Serve as an escalation point for leadership across Campaign Management, Sales, Account Management and other partner business units
• Provide technical expertise on systems and processes as well as strategic decision-making that drives the business forward
• Campaign-level and organization-level troubleshooting in partnership with subject matter experts across teams
• Identify needs of customers and key partners, appropriately positioning Spotify’s capabilities and value in a way that drives interest, revenue and retention
• Understand broad delivery trends and guide further investigation and courses of action across the Campaign Management team

Who You Are

• You have a Bachelor’s degree
• You have a min of 10+ year of experience in media operations on the publisher or buy side with hands-on ad server experience
• Strong industry knowledge and a constant desire to continue learning
• You have a min of 7+ years of experience leading a large ad ops team with members in remote locations
• Digital audio ad trafficking and serving knowledge is a plus
• You will be a passionate, accountable, creative, and team-focused individual that exemplifies the values and responsibilities of the Spotify and amplifies those across the team
• You demonstrate the ability to think creatively, proactively problem solve and efficiently communicate internally and externally
• You understand the unique circumstances of the client buying processes specific to direct, programmatic and self serve platforms
• You have great verbal, written, and presentation skills and are eager to further refine and develop these skills
• You understand the importance of strong relationships across internal teams and external partners
• You are a highly organized multi-tasker with strong attention to detail, strong project management skills and can work independently and collaboratively
• You thrive in a fast-paced, fast paced and detailed-oriented environment
• You have excellent dexterity in Excel and Powerpoint and are comfortable analyzing large sets of campaign performance data

Where You’ll Be

• We’ve introduced Work From Anywhere to give you more options!
• While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
• Working hours? We operate within the EST time zone for collaboration