Social Intelligence Analyst

Overview

Method+Mastery has an immediate opening for a talented, energetic, self-starting Social Intelligence Analyst to join our team and help our Fortune 50 clients maximize their marketing and communications efforts through research and media monitoring / reporting on a variety of global social and earned media campaigns. Our team is responsible for analyzing and synthesizing data to provide actionable insights and tactical recommendations to our clients. Positions are available in Texas, California, Maryland, Virginia, Illinois, Missouri, Michigan, Massachusetts, and Washington, D.C. This role requires candidates to work primarily during Pacific Time business hours in order to collaborate effectively with both our team and our clients. While some flexibility may be possible, the majority of your availability should align with PT to ensure smooth communication and support for client needs. This position offers the opportunity for a hybrid set-up with work from home and work from office flexibility.

Methods+Mastery is an entrepreneurial, collaborative environment that values talented, creative people who like to work with others to create cutting-edge programs for our clients. We’re seeking someone who is passionate about social, data and analytic tools. Someone who has an innate curiosity and the desire to find out "why?” Our team is growing at an amazing rate, and this is an opportunity to produce work for top clients in an entrepreneurial and collaborative environment that values team above all. We do great work – and hire only great people, too.

Methods+Mastery is actively committed to increasing our team’s diversity, aggressively eliminating systemic barriers to equity, and fostering a culture where different backgrounds and perspectives are respected and celebrated. We firmly believe a team of many diverse perspectives not only makes M+M a better place to work, it is also critically important for producing creative and thoughtful work that represents the world we live in. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ+ community, veterans, individuals with disabilities, and neurodivergent people.

The anticipated salary range for this position is $71,100 - $90,500.

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

Sound like what you’re looking for?

Responsibilities

• A mid-level role on the Insights & Analytics team that supports the development of goals, KPIs, and measurement methodologies, and delivers a variety of products, including performance reports, cultural/trend analyses, audience profiles, influencer assessments, and other intelligence to inform and drive business objectives and decision making. 
• Learning to lead work from start to finish and act as a client and project lead analyst by interrogating client briefs and developing methodologies for impactful business intelligence and recommendations in a variety of formats.
• Mentor junior analysts and support team training development.
• Lead a data analysis or research tool vendor relationship. 
• Partner collaboratively with client teams to liaise across all parties, including clients, vendors, creative staff, strategists, and operations.
• Stay current with the latest social measurement trends, as well as relevant industry trends.

Qualifications

Must-haves:

• 3-5+ years of total experience gained in digital marketing and/or analytics.
• Ability to understand client business needs and objectives.
• Strong analytical skills; must be proficient in analyzing and interpreting social-related data from standard software packages and client databases (e.g., Brandwatch, Netbase Quid, Talkwalker, Sprinklr, etc.)
• Advanced experience with measurement, benchmarking, and data interpretation in Excel or Google Sheets.
• Ability to collaborate and work well with others, and experience working on an analyst team to produce digital measurement, social analytics, and intelligence reporting/research projects.
• Commitment to staying current on digital measurement and marketing intelligence industry best practices.
• Ability to quickly pattern spot and surface actionable insights by distilling complex data into stories supported by KPIs and visualizations / dashboards / scorecards.
• Experience writing and presenting clear and concise deliveries for clients that summarize data insights, outcomes, and implications, and the ability to workshop recommendations with senior analysts.
• Excellent verbal and written communication skills supporting internal and external stakeholders.

Nice to haves:

• Experience providing evaluative volumetric and content analysis with media monitoring tools such as Onclusive, Zignal, or Newswhip.
• Experience with real-time listening for real-time engagement (i.e., crisis or event/launch).
• Experience with tools such as Tableau, Google Looker Studio, or Microsoft Power BI.
• Experience with the Google suite of tools (Google Sheets, Google AI Studio, or Google Cloud Platform).
• Experience with Google Analytics or other web analytics tools.
• Experience with market research and consumer profiling tools such as YouGov, MRI Simmons, or GlobalWebIndex.
• Experience with paid media and social boosting measurement.
• Experience with influencer performance program development and measurement.
• Experience using AI tools to create more efficient processes without sacrificing quality or integrity.

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