Broker Operations Coordinator

Salary Range: $60,000 - $80,000

Job Posting End Date: October 15, 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation.Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in the Southwest Distribution Area, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in the Southwest Distribution Area, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Excellent presentation, oral, written, and interpersonal communication skills to effectively interact and negotiate with internal/external customers and senior management.

• Ability to establish professional relationships with elite business partners.

• Strong project-planning, meeting and management skills, to include cost benefit analysis.

• Proven experience in a sales support role, with the ability to work well under pressure in a fast-paced environment.

• Proficient with internal/external systems, including Work, Excel and PowerPoint.

Education & Experience Required

• Bachelor's Degree in Business, Management, Marketing or a related field.
• 2 - 4 years of professional job-related work experience.
• Thorough knowledge of all aspects of the business, with the ability to conduct high level discussions with internal partners to streamline sales processes.

Or an equivalent combination of education and experience

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Prepares sales reports, handles client inquiries and various sales activities including but not limited to - analyzing request for proposal (RFP), producer notification forms (PNFs), coordinating various programs, contests, and special projects/initiatives, may research licensing/contracting questions and processes and provide guidance on legal agreements; assist with facilitating enrollment and case development activities, ordering and delivering brochures and marketing materials as required.

• Leads, plans, implements, and participates on projects and services necessary to support and improve existing processes and services; Leads the daily workflow of administrative office and operations functions.

• Works with local market offices and internal stakeholders (i.e. account executives, underwriting) to establish a clear line of sight on existing and new sales activity and case opportunities.

• Compiles and keys information on account activity and pipeline data into the sales CRM system and ensures that information is current and accurate; gathers, organizes, and formats data or updates reports for management; completes documents and responses to inquiries, following standard procedures; identifies and suggests solutions to administrative problems; coordinates support from other departments and/or divisions to resolve problems or complete assignments.

• Monitors sales patterns and other pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics; provides sales research reports and presentations for leadership as needed.

• Coordinates various meetings, events, benefit fairs, conferences, and workshops; supports and or coordinates various programs, contests, and special projects/initiatives.

• Establishes professional working relationships with other sales professionals, accounts and clients.

• Perform other duties as required.

Total Rewards

The salary range for this job is $60,000 - $80,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.