Full-Time
Enterprise Account Executive
Remote, US
Confirmed live in the last 24 hours
Level AI
51-200 employees
Enhances customer experience through intelligent automation
Mid
Remote in USA
- 4+ years of SaaS software sales experience at an enterprise level.
- Experience negotiating, structuring and executing complex enterprise-level agreements
- Prior experience leading cross-functional teams through large deal close processes
- Ability to articulate contractual, technical, and financial value points to customers, including executives
- Excellent communication and presentation skills with experience presenting to C-level executives
- Superior presentation skills
- Proficiency in using hosted contact center applications would be a distinct advantage
- Ability to travel.
- Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies.
- Responsible for holding a discovery call, giving the prospect a product demo.
- Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
- Partner closely with Product, Marketing, and Engineering to deliver an exceptional customer experience.
- Responsible for development and delivery of on-site and virtual product demonstrations.
- Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
- Responsible for scoping, managing and executing customer pilots and POCs
- Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements.
Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.
Company Stage
Series C
Total Funding
$72.4M
Headquarters
Mountain View, California
Founded
2018
6 month growth
↑ 12%1 year growth
↑ 16%2 year growth
↑ 72%
Simplify's Take
What believers are saying
- The recent $20M Series B funding round led by Battery Ventures indicates strong investor confidence and provides ample resources for growth and innovation.
- New features like agent screen monitoring and recording demonstrate Level AI's responsiveness to customer needs and market demands.
- The addition of high-profile clients like OpenTable and Toast showcases the platform's effectiveness and growing market penetration.
What critics are saying
- The competitive landscape in intelligent automation and BPO is intense, requiring Level AI to continuously innovate to maintain its edge.
- Dependence on venture capital funding could pose financial risks if future funding rounds do not materialize as expected.
What makes Level AI unique
- Level AI's focus on eliminating data silos and integrating call center data sets it apart from competitors who may not offer such comprehensive data integration.
- The introduction of AgentGPT highlights Level AI's commitment to leveraging generative AI for enhancing customer service, a step ahead of traditional automation solutions.
- Their subscription-based model ensures a steady revenue stream, allowing continuous innovation and customer support.
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