Senior Quality Assurance Engineer

The QA Analyst will support Whitespace in continuing to provide quality software to an ever-growing customer base. Thorough and imaginative testing is critical to the success of the Platform. Whitespace takes pride in delivering an excellent, intuitive customer experience at a pace its competitors cannot match.

This role requires someone who can grow and adapt with the company, who is eager to learn and progress a career within the Platform team. Full training on in-house and industry specific systems will be provided.

Main Responsibilities:

Testing

• Conducting testing of the Whitespace Platform using both the Browser and iOS App, including: 
  • Scripted end to end testing of existing functionality, where that functionality is not yet incorporated into automated test scripts. 
  • Validation of issues found whilst testing existing functionality to determine whether they are regressions or a pre-existing issues. 
  • Scripted end to end testing of new functionality. 
  • Exploratory testing based on business scenarios. o Initial testing of new functionality following first release from development. 
  • Re-testing of issues as and when fixes become available. 
• Capturing testing evidence (including replication/exploratory test steps, screen shots, videos, etc) in line with Whitespace testing guidelines. 
• Discussing issues with Business Analysts/Head of Customer Experience to validate any business scenario or Platform behaviour queries.
• Discussions issues with QA’s where required to establish if the issue is valid or not.
• Raising issues in the appropriate systems and ensuring they comply with Whitespace issue logging guidelines.
• Performing automation and API testing when required.

Test Script Preparation, Update and Maintenance 

• Liaising with Business Analysts and preparing new test scripts as and when required to cover new functional enhancements. 
• Extending and/or updating existing test scripts to better reflect more in-depth business scenarios identified as gaps or lacking sufficient coverage. 

Insurance Knowledge

• Explain complex insurance concepts to fellow QA’s to help them understand why a new piece of functionality has been implemented and why it is working in a particular manner.
• Field questions from fellow QA’s in relation to specific behaviours and how it might affect end users.

Other Responsibilities

• Familiarisation with new functional requirements and ensuring that business drivers and business requirements are properly understood.
• Writing Automated testing using Cypress & Selenium for Web Applications
• API automation testing using JavaScript
• APPIUM for IOS
• Documentation and maintaining a robust log of all test cases and test results
• Ensure that all tests are executed and give regular feedback to the team on the status of quality
• RestAssured, Java, TypeScript, Jenkins – to deliver efficient and reliable automated tests.
• Discuss with analysts and designers the details of the implementation so that the changes work for our users. 
• Collaborate with other developers to plan the implementation across the platform and review code changes
• When requested, involvement in the preparation of: 
  • Acceptance criteria on new functional enhancements o Training guides/videos o Release notes 

Compliance & Training

• Adhere to all company & regulatory policies and procedures as instructed.
• Carry out all training provided to deadlines prescribed.
• Work with compliance on IT relevant areas such as Data Security and Financial Crime
• Execute the responsibilities of a company employee acting in a lawful and ethical manner in accordance with your contract of employment and company staff handbook.
• Work with department manager for own professional development, including performance appraisal and identifying and meeting training needs in order to ensure competence and compliance with current regulations.

Education & Qualifications 

• At least 5 years of QA experience in a complex and agile environment.

• Degree or equivalent qualification

• Professional Insurance Qualifications not required but nice to have
• Experience in Automation testing using Java, JavaScript or similar.
• Experience in API and integration testing
• Excellent attention to detail
• Strong verbal and written communication skills
• Reliable, with a strong work ethic
• Ability to work under pressure and to deadlines
• Good organisational and time management skills
• Insurance knowledge
• Experience of application testing and/or user-acceptance testing 
• Testing methodologies 
• Knowledge of the London and other insurance markets

TBD