Full-Time
Sales Account Manager
LÄPPLE Automotive US
Compensation Overview
$105k - $120k/yr
Detroit, MI, USA
In Person
Travel includes short domestic trips to customer sites and periodic internal travel to the company's headquarters in Germany.
Bachelor's
Category
 Sales & Account Management (1) |
|---|
Required Skills
Microsoft Office
Sales
ERP
Supply Chain Management
CRM
SAP Products
Word/Pages/Docs
Marketing
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides
Requirements
- A bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain Management, or another related field is required.
- A minimum of five years of progressive experience in sales, account management, or program management within the automotive industry is required, including direct negotiation experience with original equipment manufacturer or Tier 1 automotive customers.
- Experience with cost analysis, estimation, and margin management is required.
- Commercial outcome responsibility in an original equipment manufacturer or Tier 1 automotive environment, including pricing negotiations, contract terms, and revenue targets, is required.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook, is required.
- Experience with customer relationship management systems and enterprise resource planning platforms is required.
- Ability to analyze sales data, pricing information, and business metrics to inform negotiation strategy is required.
- Familiarity with automotive product development and launch processes is required.
- Communication and negotiation skills at all levels of the business are required.
- Organizational and time-management abilities are required.
- Ability to lead cross-functional teams without direct authority is required.
- Attention to detail and accuracy are required.
- An analytical and business-oriented mindset with commercial acumen is required.
- Ability to manage multiple accounts, projects, and timelines simultaneously is required.
- Willingness to travel as business needs dictate, including short domestic trips to customer sites and periodic internal travel to the company's corporate headquarters in Germany, is required.
Responsibilities
- Own the full commercial relationship for an assigned portfolio of original equipment manufacturer and Tier 1 accounts, including pricing strategy, quoting, and contract negotiation.
- Lead request-for-quotation response strategy by coordinating cross-functional input from Engineering, Purchasing, Operations, and Finance and presenting the final pricing and terms resolution within delegated authority.
- Drive annual pricing negotiations and customer cost-reduction initiatives, with responsibility for outcomes against margin and revenue targets.
- Own sales performance for the account portfolio, including volumes, revenue, and margin, against forecast and budget, with direct accountability for results.
- Serve as the primary point of contact and executive-level relationship for assigned customers, including escalations.
- Lead preparation and delivery of customer presentations, business reviews, and commercial negotiations.
- Resolve customer issues by coordinating internal teams and taking accountability for outcomes.
- Partner with Program Management to drive new product launches and engineering changes while owning the commercial timeline.
- Ensure all commercial deliverables are completed on time and customer milestones are achieved.
- Manage change requests, customer purchase-order updates, and contract documentation, with authority to negotiate terms.
- Maintain accurate customer information, opportunity tracking, and meeting records in the customer relationship management system and use this data to inform account strategy.
- Prepare and present reports to leadership on customer activity, sales forecasts, and market trends.
- Lead customer visits, plant tours, and business review meetings.
- Represent the company at trade shows and industry events.
- Partner with Engineering, Quality, Production, Supply Chain, and Finance to ensure customer expectations are met.
- Resolve customer concerns related to quality, delivery, service, and pricing.
- Drive implementation of corrective actions and continuous-improvement initiatives.
- Mentor junior sales and account-coordination staff as the team grows.
- Ensure compliance with customer, company, and regulatory policies, procedures, and contractual requirements.
Desired Qualifications
- Experience with SAP is a plus.