Reporting to Technology Change Director

This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change.

At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services.

These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department.

Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office.

The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department.  Strong governance, control and performance management is key to this role.

The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management.

Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands.

Key responsibilities:

• Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy.
• Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology.
• Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives.
• Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics.
• Providing guidance and support to IT project managers for all things governance and procedure.
• Develop metrics and benchmarks to monitor the wider performance of the technology department.
• Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required.
• Managing technology related audit risks, actions, and recommendations.
• Ensuring technology delivery best practices are followed in line with to be defined processes.
• Reporting on technology portfolio status to senior management.
• Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling.
• Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities.
• Leading continuous improvement initiatives as part of the OCDO.
• Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs.
• Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management.
• Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties.
• Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards.
• Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology.
• Drafting new and improving existing OCDO policies and processes.
• Coach and mentor team and share knowledge and best practices.

Essential Skills:

• 7+ years working in a similar role within a technology or transformation team.
• Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value.
• Extensive experience of RAID maintenance and management.
• Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational.
• Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others’ views; negotiates effectively to agree realistic outcomes.
• Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. 
• Excellent administration and co-ordination skills.
• Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities
• Strong meeting and workshop facilitation skills.
• Intermediate to advanced PowerPoint and Excel skills.
• Good knowledge of the latest Microsoft Office tools such as MS Teams, SharePoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous
• Strong interpersonal, written, and verbal communication skills.
• Experience in project planning.
• Good knowledge and experience of budgeting (commercially astute).
• Experience in Financial Services would be ideal, however, other industries will be considered
• Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace

Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.