Full-Time

Healthcare Coordinator

Posted on 8/19/2026

Deadline 6/17/27
PDS Health

PDS Health

Integrated healthcare support company

Compensation Overview

$15.75 - $22/hr

Lafayette, LA, USA

In Person

Travel might be required between offices.

Category
Customer Experience & Support (1)
Required Skills
Patient Education
Requirements
  • A High School Diploma or general education degree (GED) is required.
  • Travel might be required between offices.
  • Knowledge of office practices, technology applications, and patient insurances is required.
  • The candidate should be results oriented, including being an energetic self-starter, setting realistic goals, meeting commitments, remaining persistent, and prioritizing daily to achieve results.
  • The candidate should be a patient advocate who is flexible and adaptive, empathetic, passionate, and ethical.
  • The candidate should be a process-focused operator who is data driven, detailed, organized, structured, knowledgeable about operational processes, and computer proficient.
  • The candidate should demonstrate financial acumen, including understanding profit drivers, utilizing metrics to manage, building the financial understanding of staff and clinicians, and understanding local market drivers and competition.
  • The candidate should be an influencer who actively listens and observes behavior and creates a win-win need for change.
  • The candidate should be self-motivated and reliable and capable of working independently and as part of a team.
  • The candidate should be able to multitask effectively without compromising work quality.
  • The candidate should have strong interpersonal, oral communication, and written communication skills.
  • The candidate should be able to handle and maintain the confidentiality of patient records.
  • The candidate should be organized and detail-oriented and able to work in a fast-paced environment.
Responsibilities
  • Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
  • Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
  • Achieve proficiency in the PDS system and use its tools, skills, and talents to assist patients in making the best decision for their unique wants and needs.
  • Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
  • Serve as the subject matter expert on available financial options so patients can choose dentistry that fits their budget.
  • Professionally overcome common patient objections to starting treatment.
  • Obtain necessary insurance pre-authorizations before patients complete treatment when required.
  • Ensure the office exemplifies the Comprehensive Care Model within the offices and through referrals outside the office.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Understand business imperatives and how the role directly impacts metrics and results.
  • Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
  • Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Ensure compliance with company policies and state, federal, and other regulatory bodies.
  • Perform other assigned duties and responsibilities.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business.

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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