INACTIVE
Full-Time
Network Security Engineer
Web performance & security platform
Hardware
Consumer Software
Mid
Austin, TX, USA
Required Skills
TCP/IP
Bash
Python
JavaScript
MySQL
Git
SQL
Computer Networking
Postgres
Nginx
Web Development
Requirements
- 4+ years working within a Technical Support team solving various technical issues
- Self-driven and capable of learning new technologies / systems / features with little guidance
- Fundamental understanding how the Internet works (OSI Model)
- Advanced understanding of modern internet protocols like TCP and UDP
- Computer Networking fundamentals, experience with iptables and looking glass
- Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
- Packet capture analysis
- Experience in command line and tools, including curl, dig, traceroute, openssl, git
- Experience troubleshooting DNS, SSL / TLS, HTTP
- Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
- Experience writing scripts in Bash, Python, JavaScript or other scripting language
- Experience in working as part of a team in a customer-facing role
- Flexibility to work varying work schedules including; Central time & Pacific time, holidays, weekends, more than 5 days in a row, or additional hours
- Ability to work on-site in our Austin,TX office
Responsibilities
- Communicate with customers via chat, email, and phone
- Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
- DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
- Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
- Work with Engineering and Product teams to improve products and tools
Desired Qualifications
- You are familiar with Cloudflare and are actively using our platform
- You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
- You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
Company Stage
Series E
Total Funding
$354.3M
Headquarters
San Francisco, California
Founded
2009
Growth & Insights
Headcount
6 month growth
↑ 8%1 year growth
↑ 21%2 year growth
↑ 47%Benefits
Competitive salaries
Take-what-you-need paid vacation policy
Comprehensive health plans and benefits
Paid maternity and paternity leave
Commuter and ride share options
Returnships
INACTIVE