Full-Time
Technical Support Engineer
Posted on 8/2/2024
Sigma Computing
501-1,000 employees
Cloud-based data analytics platform for businesses
Entry, Junior
London, UK
In-office work environment in SF & NYC.
- Industry experience supporting enterprise products for data analytics.
- Computer Science fundamentals. Strong domain expertise in databases and business intelligence.
- SQL proficiency - Very good grasp on JOINs, Partitions, Window Functions, Aggregations, CTEs, Sub-queries etc.
- SQL query performance troubleshooting and plan generation understanding.
- Proficient in data modeling concepts.
- Ability to properly chart data into logical visualizations.
- A proven track record of building trust with customers and bringing issues to resolution quickly.
- Excellent verbal and written communication skills.
- A strong desire to build scalable processes for issue resolution (documenting common patterns for issue resolution, building tooling for diagnosing issues etc).
- Strong collaboration skills and the ability to work with multiple departments and co-ordinate issue triaging, diagnosis and resolution.
- Desire to be a great teammate and have fun at work.
- You will work with Sigma’s customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
- Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
- Collaborate with cross-functional groups - backend, frontend, devops, design, product, and the go-to-market teams to create a first-class experience for users of our product.
Sigma Computing offers a cloud-based data analytics platform that enables businesses to analyze large volumes of data through a user-friendly, spreadsheet-like interface. Users can connect to their cloud data warehouse and access advanced features such as data collection, territory management, and revenue planning without needing coding skills. The platform is scalable, allowing for the analysis of billions of rows of data, and promotes self-service capabilities for faster insights. Recently, Sigma introduced AI features like data classification and natural language processing to enhance data analysis and support Enterprise AI initiatives.
Company Stage
Series D
Total Funding
$550.9M
Headquarters
San Francisco, California
Founded
2014
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- Sigma raised $200M in Series D funding, valuing it at $1.5 billion.
- The platform's scalability allows analysis of billions of data rows efficiently.
- Sigma's partnerships enhance data accessibility and integration for users.
What critics are saying
- Competition from Tableau and Power BI could threaten Sigma's market share.
- Reliance on platforms like Snowflake may impact service delivery if disruptions occur.
- High valuation pressures Sigma to deliver rapid growth, risking strategic misalignment.
What makes Sigma Computing unique
- Sigma offers a spreadsheet-like interface for non-technical users to analyze data.
- The platform integrates with major data warehouses like Snowflake and BigQuery.
- Sigma's AI features include natural language processing and sentiment analysis.
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Benefits
Competitive pay - Looking for a great salary and solid stock options? You’ve come to the right place.
Flexible schedule - Do the work you need to get done in the time you have to get it done
Amazing benefits - Medical, dental, vision, 401k, FSA, commuter… we’ve got you covered. Literally.
Flexible vacation - At Sigma, we work to live, not live to work. So go on, book that dream vacation.
Health & wellness - A healthy body supports a healthy mind, so we partner with Crunch Fitness and CorePower.
Family-friendly - From flexible scheduling to parental leave to kids’ birthdays off, we support Sigma families.