Full-Time
Senior Solutions Engineer
Posted on 12/10/2025
Liberty Mutual
10,001+ employees
Global property and casualty insurer
Compensation Overview
$156k - $281k/yr
Boston, MA, USA + 4 more
More locations: Indianapolis, IN, USA | Plano, TX, USA | Portsmouth, NH, USA | Columbus, OH, USA
In Person
 Sales & Solution Engineering (1) |
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- Advanced knowledge of agile development methodologies as typically acquired through a Bachelors or Masters degree in technical or business discipline or equivalent experience
- Advanced knowledge of Guidewire PolicyCenter
- 12-15+ years of related experience
- Extensive experience in software engineering languages and tools
- In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles
- In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded
- Proficiency in product and system components of technical architecture
- In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry
- Strong influencing and consensus building skills, and the adaptability to respond to change quickly
- Strong communications skills, both written and verbal
- Ability to effectively collaborate with all levels of the organization with diverse backgrounds
- Proven experience with agile practices and expectations
- Strong desire to drive change, and ability to adapt to change quickly
- Strong consulting skills (relevant/technical); recognized as a thought leader within the company
- Ability to balance the long-term "big picture" and short-term implications of decisions
- Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio
- Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development
- Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams
- Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains
- Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios
- Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities
- Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics
- Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance
- Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams
- Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform
- Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements
- Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains
- Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact
- Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions
- Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community
- Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes
Liberty Mutual is a global insurer providing property and casualty coverage for individuals and businesses, including auto, home, specialty lines, workers’ compensation, commercial liability, general property, and reinsurance. It charges premiums in exchange for protection, underwrites and prices policies to manage risk, and pays claims up to policy limits when losses occur. It stands out as one of the largest P&C insurers with a broad, multi-line, global footprint that diversifies risk across many markets and lines of business, supporting stable underwriting and financial strength. Its goal is to provide affordable, reliable protection while maintaining the financial strength to pay claims and grow the business over time.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Boston, Massachusetts
Founded
1912
Simplify's Take
What believers are saying
- ChatGPT quoting can shorten auto-funnel conversion and generate scalable digital leads.
- The Ethos partnership expands direct-to-consumer life insurance without medical exams.
- Increasing Liberty General Insurance to 74% strengthens control over India growth.
What critics are saying
- ChatGPT dependence exposes auto quoting to OpenAI outages and policy changes.
- The Everest ransomware allegation threatens customer trust, remediation costs, and regulatory scrutiny.
- India expansion concentrates capital and management attention while competitive pressure intensifies.
What makes Liberty Mutual unique
- Liberty Mutual combines personal, commercial, specialty, reinsurance, and surety underwriting at global scale.
- It launched a ChatGPT auto-quote app, first among major U.S. carriers.
- Liberty Mutual Investments manages more than $100 billion of long-term capital globally.
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Company News
Liberty Mutual Insurance has elected Jacqui Canney, Chief People and AI Enablement Officer at ServiceNow, to its board of directors. Canney leads ServiceNow's global talent strategy and workforce planning, focusing on people-centred transformation and AI capability building. Canney joined ServiceNow in 2021 and assumed her current role in January 2025. She previously served as Chief People Officer at WPP and Walmart, and spent over two decades at Accenture in senior HR leadership roles. Liberty Mutual CEO Tim Sweeney said Canney's expertise in workforce transformation and AI enablement will prove valuable as the company evolves its operations. Canney also serves on the boards of Suffolk Construction and Project Healthy Minds, and holds a bachelor's degree in accounting from Boston College.
Liberty Mutual Foundation has announced the establishment of a $600 million endowment, providing long-term funding stability amid uncertainty in corporate philanthropy. The Boston-based insurer's charitable arm will fund the endowment by transferring assets from Liberty Mutual entities. The move comes as corporate giving faces headwinds from tariff-driven uncertainty, rising costs and tax law changes. Foundation chair Melanie Foley said the endowment will enable increased grantmaking beyond its roughly $50 million annual baseline and provide security for nonprofit partners. The endowment will primarily benefit Boston-area organisations focused on housing stability, workforce development and climate resiliency. Liberty Mutual Foundation supported over 500 nonprofits last year, including the American Red Cross and Boys & Girls Clubs of America. The announcement places the foundation among those with over $100 million in assets.
Liberty appoints Ettore Palma as Broker Relationship Manager. Liberty Specialty Markets announces the appointment of Ettore Palma to the newly created role of Broker Relationship Manager, with immediate effect. Based in the recently opened Rome office, Palma will report to Simone Jurina, Head of Distribution, Italy. Liberty has a strong presence in Italy, with offices in Milan and Rome and more than 60 employees. In this new position, Ettore Palma will be responsible for expanding Liberty's footprint in Italy by developing business across the central and southern regions of the country. He will also manage and strengthen existing relationships, as well as building new partnerships with brokers and intermediaries. He brings 30 years of experience in the insurance market, having worked with major insurance groups and international MGAs, with a strong focus on the Italian market. He joins from HECA, where he supported the company's growth in central and southern Italy. Simone Jurina, head of distribution, Italy said "We are pleased to welcome Ettore to our Rome office. He is highly regarded in the industry, and his extensive knowledge and experience working with insurers and intermediaries will be a great asset as we continue to grow our presence in Italy. This new role will enhance the quality of service we can offer both brokers and clients and will strengthen local market needs."
Liberty Mutual Insurance reported net income attributable to LMHC of $1.699 billion for the fourth quarter of 2025 and $6.792 billion for the full year, up from $1.239 billion and $4.383 billion respectively in 2024. The company achieved a consolidated combined ratio of 85.0% in the fourth quarter, a 6.5-point improvement, and 88.4% for the full year, exceeding its 95% target and marking its lowest ratio in recent history. The quarter's results benefited from favourable prior-year development, reduced catastrophe activity and $790 million in limited partnerships income. Chairman and CEO Tim Sweeney credited the improvement to investments in underwriting culture and growth initiatives. Total equity increased 30.1% to reach year-end levels, whilst cash flow from continuing operations rose 22.7%.
Floodbase and Liberty Mutual have launched an instant quoting application for parametric flood insurance in the US commercial market. The solution, powered by Floodbase Platform's new API, enables wholesale and retail brokers to price parametric flood covers in minutes, replacing a traditionally time-consuming process. The application targets small to midsized commercial businesses, where two-thirds of modelled US flood losses remain underinsured. Parametric flood coverage has matured as a complement to traditional property insurance, covering non-damage business interruption losses whilst addressing rising National Flood Insurance Program premiums. The new API allows brokers and managing general agents to integrate parametric flood insurance into automated quoting workflows, making previously bespoke placements accessible at scale. Liberty Mutual's pricing engine delivers multiple optimised structures and pricing options through the platform.