Part-Time
Patient Access Associate 1
Inova
Nonprofit healthcare network with hospitals and services
No salary listed
Entry, Junior
Reston, VA, USA
In Person
- 1 year of customer service experience or 1 year of experience in a medical setting
- Associate's degree in lieu of experience
- High School diploma or equivalent
- Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.
- Selects an appropriate method of communication for audiences and adjusts communication style when needed.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
- Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
- Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
- Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
- May perform additional duties as required.
Inova Health System operates a network of hospitals, outpatient services, assisted living, and long-term care facilities in Northern Virginia and the Washington, D.C. area. It provides a wide range of medical services to a diverse community, focusing on high-quality patient care. The organization employs over 25,000 staff members and has received Magnet status for its hospitals, which recognizes excellence in nursing. Inova aims to enhance community health by reinvesting its resources into medical services, research, and education, supported by the Inova Health Foundation through fundraising efforts. Unlike for-profit healthcare organizations, Inova's nonprofit status allows it to prioritize community health over financial gain.
Company Size
N/A
Company Stage
N/A
Total Funding
$422.8M
Headquarters
Falls Church, Virginia
Founded
1956
Simplify's Take
What believers are saying
- Inova's expansion in Reston and Annandale increases healthcare accessibility in Northern Virginia.
- The new subscription primary care model at Reston Row offers personalized healthcare services.
- Inova L.J. Murphy Children's Hospital's top ranking boosts its reputation in pediatric care.
What critics are saying
- AI integration with Abridge may pose data privacy and security challenges.
- Subscription-based care at Reston Row might face resistance from traditional model patients.
- New facility openings could strain Inova's resources and operational capabilities.
What makes Inova unique
- Inova's Magnet status hospitals highlight its commitment to nursing excellence.
- The partnership with Abridge showcases Inova's focus on AI-driven healthcare innovation.
- Inova's nonprofit model emphasizes reinvestment in community health and medical research.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
401(k) Company Match
Tuition and Student Loan Assistance
Mental Health Support
Paid Vacation
Parental Leave
Company News
The Inova Spring Vendor Expo, organized by Inova Health System - Northern Virginia's leading nonprofit healthcare provider - serves as a vital platform for healthcare professionals, vendors, and community members to connect and collaborate.
Inova opens family clinic in Annandale.
Health system Inova Health has chosen AI-enabled medical documentation company Abridge as its system-wide generative AI platform for clinical conversations with the aim of improving documentation for clinicians.
Inova Health System will soon expand its Reston footprint with a new medical office at Reston Station.
After serving for months in an interim capacity, Rick Talento has been named the chief financial officer of the Inova Health System in Virginia.