Full-Time

Customer Solution Engineer

UK

Confirmed live in the last 24 hours

Scality

Scality

201-500 employees

Object storage and cloud solutions provider

Data & Analytics

Mid

London, UK

Required Skills
TCP/IP
Kubernetes
Python
Communications
Atlassian
Management
Java
Perl
JIRA
Ansible
Confluence
Linux/Unix
Requirements
  • BS or MS degree in Computer Engineering, Computer Science, or equivalent
  • Proven track record of customer facing professional services delivery or consulting
  • Fluent in English (written and spoken)
  • Additional European language is a plus
  • Strong understanding of Linux Operating System architecture (minimum of 5 years of experience operating Linux platforms)
  • In depth hands on UNIX/Linux system administration skills and experience in managing large scale distributed environments (minimum of 5 years)
  • Significant understanding of hardware, specially x86 platforms, including RAID architecture and file systems
  • Experience on storage environment (NAS, SAN, RAID, distributed file system, object storage, Restful API, Amazon S3)
  • Solid networking knowledge: low level networking concepts, bridging, bonding, vlan, TCP/IP
  • Knowledge of High Availability environment (distributed system, load balancing, cloud platforms) and container technologies (docker, kubernetes)
  • Knowledge with Web Servers, Backups, Email, Package Management, Monitoring in a large scale production environment
  • Scripting skills (Python, Perl, Shell), Automation (Saltstack, Ansible)
  • Development skills in C/Java is definitely a plus
  • Knowledge of ITIL Problem and Change management processes
  • Knowledge of Atlassian stack (Jira, Confluence)
  • Ability to use and create high-quality technical and business documentation
  • Ability to present complex solutions in a business-oriented approach
  • Ability to clearly set expectations, present and track action plans
  • Empathy
  • Positive relationship skills
  • Manage multiple tasks and projects simultaneously
  • Ability to plan service activity
  • Rigorous
  • Capability to ask for help when needed
  • Analytical, evaluative, and problem-solving skills
  • Team player
  • Adaptable, flexible, and able to work with minimum supervision
  • Understanding of project management concepts
Responsibilities
  • Design, Build, and Delivery of the product or third-party components for customers
  • Participate in the design of solutions, run technology showcases or proof of concepts at customer sites
  • Provide consulting to customers
  • Provide integration, consulting, training, post-sales professional services and support during the delivery process
  • Interact with the product organization to discuss new features required by customers
  • Coordinate customer and internal interactions for specific accounts with extended services
  • Responsible for intake and handover of delivery projects
  • Deliver services to EMEA customers
  • Travel to customer sites as required
  • Drives post-sales customer interactions and project delivery
  • Acts as the primary point of contact for customer delivery within Scality
  • Ensures quality and schedule of delivery projects
  • Proper communication to all project stakeholders

Scality specializes in object storage and cloud solutions, offering immutable ransomware protection and data retention through object locking. Their technology unifies data management from edge to core to cloud, catering to a wide range of industries and trusted by major organizations for its exceptional file and object storage software.

Company Stage

Series E

Total Funding

$160M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

-5%

Benefits

Global offices & international relocation

Sports allowance program

Flexible spending account

Sponsor industry events, educational conferences, & technical seminars

Donation matching