Full-Time

Account Manager Retail

Deadline 9/28/26
Engineering Industries eXcellence

Engineering Industries eXcellence

Industrial digitalization and automation

Compensation Overview

€42k/yr

+ MBO + Meal vouchers + Company welfare + Health insurance + Training + Company car

Milan, Metropolitan City of Milan, Italy + 1 more

More locations: Turin, Metropolitan City of Turin, Italy

In Person

Travel and business trips are required.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
ERP
Forecasting
CRM
Cybersecurity
Requirements
  • Three to five years of experience managing clients, preferably in the retail sector.
  • Demonstrated ability to reach and exceed sales and growth targets.
  • Understanding of client business processes in the retail segment, relevant technologies, and information technology project delivery.
  • Strategic thinking and the ability to analyze complex needs and propose effective solutions, with analytical skills to support budgeting and forecasting processes.
  • A degree, preferably in a STEM discipline, Economics, or Engineering.
  • Good command of English.
  • Strong communication skills and the ability to manage commercial relationships.
  • Strong inclination toward teamwork and the ability to build relationships with all stakeholders.
  • Willingness to travel and take business trips.
Responsibilities
  • Design and implement a commercial strategy by generating new opportunities with existing and new clients, while developing a deep understanding of market dynamics, business processes, and relevant technologies.
  • Manage portfolio clients from solution positioning through implementation, maintaining relationships to promote long-term partnerships.
  • Use knowledge of Digitelematica and Engineering Group solution portfolios, including enterprise resource planning, customer relationship management, cloud, cybersecurity, artificial intelligence, internet of things, and Industry 4.0, to provide an integrated approach to client management and develop customized offers.
  • Manage commercial offers and negotiations and support the delivery of information technology projects and services by coordinating with the Group's horizontal competence centers.
  • Achieve assigned budget targets and contribute to monitoring billing and collection processes.
  • Stay current on market trends, emerging technologies, and industry conditions to propose innovative solutions.
  • Analyze customer feedback and market data to improve services and drive continuous improvement.
Desired Qualifications
  • Experience managing clients in the retail sector.
  • A degree in a STEM discipline, Economics, or Engineering.
Engineering Industries eXcellence

Engineering Industries eXcellence

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Engineering Industries eXcellence helps manufacturers and other industrial enterprises design and implement digital operations. Its work includes industrial automation, manufacturing execution systems, product lifecycle management, supply-chain technology, data platforms and related consulting. Multidisciplinary teams connect business processes with plant-floor and enterprise systems across complex production environments. As part of Engineering Group, the company combines global technology capabilities with specialized experience in manufacturing transformation, operational performance and the integration of industrial software. Its workforce brings together technical specialists, client delivery teams and business operations.

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