Full-Time

Senior Client Partner

Posted on 1/27/2025

dunnhumby

dunnhumby

1,001-5,000 employees

Customer data analytics for retail marketing

No salary listed

Senior

London, UK

Category
Strategic Account Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Demonstrated ability to lead and own client relationships.
  • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual targets.
  • Results-driven, self-motivated and highly goal-oriented in order to achieve ambitious targets.
  • Confident communicator and presenter, comfortable in fast-paced environments and changing situations.
  • A consultative style with the ability to understand clients’ business needs and position solutions in a timely and personalised way.
  • Strong track record of high-level negotiation and successful internal and external relationship management.
  • Ability to work in a fast-moving company and be adaptable to change.
  • A breadth of sales/account management experience preferably in a retail environment.
  • A team player with the ability to collaborate with internal departments and teams.
Responsibilities
  • Create compelling advertising solutions, powered by first-party data across the retailer’s media platform.
  • Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself to the highest standards.
  • Drive client vision with key stakeholders within a client’s roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities.
  • As day-to-day account manager, working with Media Planning on the delivery of best-in-class responses to client briefs as well as driving best-in-class ways of working with the client.
  • Partnering with (Retailer’s) Buyers within your category for a full understanding of category strategy, aligning with client plans.
  • Confidently pitch, presenting proposals/business cases to clients.
  • Collaborate with the cross functional teams within Tesco Media such as Strategy and Enablement teams to proactively provide thought leadership into your team’s client accounts making sure relevant market trends affecting their business, and developments in the wider advertising and communications industry are included.
  • Continuously seek new revenue opportunities, manage your own sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded.
  • Collaborate with colleagues in your team with a motivational attitude, always driving forwards and seeking growth opportunities.
  • Day-to-day management of Media Executive or Associates (in some instances), accountable for client deliverables.

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to understand customer behavior and preferences, which helps clients create targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data from browsers and devices using unique identifiers to derive insights. Their services include media solutions and personalized marketing strategies, which aim to improve customer engagement and drive sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to optimize their marketing efforts and enhance customer interactions through data-driven insights.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Dunnhumby's AI-powered tools enhance retailers' product selection and competitive threat assessment.
  • The Retail Innovation Network fosters connections between startups, partners, and investors.
  • Strategic investments, like in Harmonya, accelerate product roadmaps and enhance CPG value.

What critics are saying

  • Increased competition from AI-driven startups could erode dunnhumby's market share.
  • Rapid technological advancements may require significant investment to maintain competitiveness.
  • Potential regulatory changes in data privacy laws could impact data collection and analysis.

What makes dunnhumby unique

  • Dunnhumby leverages a database of shopper behavior from over 400 million households.
  • The company offers unique AI tools like the Competitive Threat Evaluator and Assortment Tool.
  • Dunnhumby Ventures invests in startups focusing on data innovation in retail technology.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Remote Work Options

Company News

Research Live
Mar 17th, 2025
Initiative's Cawley appointed head of Dunnhumby Ireland

IRELAND - Customer data science company Dunnhumby has appointed Sylvia Cawley as head of its business in Ireland.

PR Newswire
Jan 29th, 2025
Harmonya Gains Investment from dunnhumby Ventures

Harmonya, an AI platform for product data insights, has received a strategic investment from dunnhumby ventures, alongside existing investors Bright Pixel Capital and Team8. This investment aims to accelerate Harmonya's 2025 product roadmap, enhancing value for CPG brands and retailers. The collaboration will leverage combined expertise to address market challenges and deliver actionable insights, supporting sustainable growth for their customers.

Research Live
Nov 29th, 2024
Tesco launches retail media training course

UK - Tesco Media and Insight Platform and customer data science business Dunnhumby have launched a training programme for marketers to understand the retail media landscape.

Decision Marketing
Nov 28th, 2024
SMG poaches DunnHumby chief to woo media agencies

Uche Ofili, who has nearly two decades' experience in the digital marketing and media industry, joins from DunnHumby, where he was head of media agency, responsible for building the team behind Tesco Media & Insight Platform's retail media offering.

Retail Week
Oct 30th, 2024
John Lewis and Dunnhumby unveil real-time customer insight platform

John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.

INACTIVE