Global Program Manager @ Veeva Systems

Global Program Manager

R&D IT

Posted on 5/1/2021

INACTIVE

1,001-5,000 employees

Website

Cloud computing services for pharmaceutical companies.

Company Overview

Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Management

Communications

Requirements

7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Quality & Manufacturing)
In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas - Clinical, Regulatory, Quality, Manufacturing
Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results
Experience in technology strategy and roadmap development for large customers, ideally in GxP environments
Expert in written communications and proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Advanced (certified) project management skills
Strong knowledge of 21 CFR Part 11 requirements and Computer Systems Validation
Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority

Responsibilities

Service Delivery accountability for one or more Global Vault implementations in Clinical, Quality or Regulatory at our strategic accounts
Work with IT and business executives to define deployment, governance and transformation roadmap
Establish Post-deployment application management
Support implementation proposals and services contract negotiation
Coordinate Customer Success Manager activities to drive product value and adoption
Coordinate Product Management and Product Support activities

Desired Qualifications

Veeva Vault implementation experience
Software as a Service implementation experience
PMP, PMI PgMP certification

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Tired of trying to make old technology work in pharma? Want to work for the leading cloud software provider for Life Sciences? Looking for an opportunity to do something new, exciting and with a clear value proposition for pharma and biotech customers?

Veeva is looking for an EU-based experienced R&D IT program leader to manage implementation programs at Veeva’s largest Vault customers globally and guide the transformation of their R&D technology landscape. You will work closely with Veeva’s Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications and overall Customer Success for the programs.

This role is ideal for a self-starter who works well in a remote setting and is able to travel approximately 50% of the time. Work location is flexible, ideally close to a major EU airport. Qualified candidates must be legally authorized to be employed in the European Union or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

What You’ll Do

Service Delivery accountability for one or more Global Vault implementations in Clinical, Quality or Regulatory at our strategic accounts
Work with IT and business executives to define deployment, governance and transformation roadmap
Establish Post-deployment application management
Support implementation proposals and services contract negotiation
Coordinate Customer Success Manager activities to drive product value and adoption
Coordinate Product Management and Product Support activities

Requirements

7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Quality & Manufacturing)
In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing
Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results
Experience in technology strategy and roadmap development for large customers, ideally in GxP environments
Expert in written communications and proven executive communication skills
Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
Advanced (certified) project management skills
Strong knowledge of 21 CFR Part 11 requirements and Computer Systems Validation
Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority

Nice to Have

Veeva Vault implementation experience
Software as a Service implementation experience
PMP, PMI PgMP certification

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.