Full-Time
Guest Services Agent
Guest Services, Front Office
Posted on 8/5/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Dubai - United Arab Emirates
In Person
On-site role in Dubai; flexible hours as business demands.
 Clerical & Data Entry (2) |
|---|
| , |
- Minimum High School Diploma
- Business School and / or Hotel School Diploma preferred.
- Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.
- Proficient in the English language (verbal & written), Arabic speaking language is an asset.
- Full proficiency in all office procedures and clerical duties.
- Strong knowledge of Microsoft Office and Opera an asset.
- Must be a strong team player, professional and enthusiastic with excellent organizational skills.
- Must be able to work with multiple managers and prioritize tasks in an organized and self-efficient manner.
- Be flexible on hours worked as dictated by business demands.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Employee Discounts
Professional Development Budget
Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
/PRNewswire/ -- New World Group's ("NWG") portfolio company, The Valesco Group ("Valesco"), is the fastest growing London headquartered European real estate...
The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.