Payroll Operations Specialist
Posted on 9/15/2023
Restaurant365

201-500 employees

Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
CategoriesNew
Operations & Logistics
Customer Success & Support
Requirements
  • Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations
  • Review, process and submit ACH files on a timely basis while meeting all strict deadlines
  • Review and ensure tasks are followed, per established procedures
  • Identify and resolve any payroll challenges that may appear in a quick and effective manner
  • Process and file bank returns (example: NSF)
  • Process garnishment orders and other types of deductions
  • Guarantee transfer of funds and reconciling of these funds
  • Diagnose and document software defects and escalate them to management as needed
  • Identify gaps in company self-help documentation
  • Train and mentor new team members at the request of management
  • Other duties as assigned
  • 3-5+ years of Payroll experience or equivalent education
  • Banking, Finance, Tax, and/or Accounting experience
  • Excellent critical thinking skills
  • Strong customer service skills
  • Solutions oriented mindset with ability to articulate under pressure
  • Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
  • Strong technical aptitude with experience communicating across multiple platforms
  • A passion for helping people get the most out of technology
  • PREFERRED QUALIFICATIONS
  • Payroll Operations Experience (ACH/Tax/Reconciliation)
  • General understanding of business accounting principles