Junior Systems Engineer
Confirmed live in the last 24 hours

1,001-5,000 employees

Non-profit organization advocating for civil rights and liberties.
Company Overview
The ACLU stands out as a leading non-profit organization committed to defending and preserving the individual rights and liberties guaranteed by the Constitution and laws of the United States. Its culture is deeply rooted in action, with a focus on tackling the most pressing civil rights and liberties challenges through nationwide litigation, advocacy, and public education. The ACLU's competitive advantage lies in its Systemic Equality agenda, which actively works to end discriminatory policies and practices that disproportionately impact Black communities, thereby fostering a more equitable society.
Social Impact

Company Stage


Total Funding





New York, New York

Growth & Insights

6 month growth


1 year growth


2 year growth

New York, NY, USA
Experience Level
Desired Skills
Microsoft Azure
IT & Security
  • Excellent troubleshooting skills; ability to effectively assist users, resolve issues and escalate as necessary
  • Experience configuring and troubleshooting Microsoft Windows
  • Experience troubleshooting desktop and mobile device issues
  • Advanced knowledge of Microsoft Office, Outlook and Mobile technology
  • Strong communications, organizational and interpersonal skills
  • Demonstrated ability to work independently and as part of a team
  • Ability to work in a fast paced environment and demonstrate grace under pressure
  • Demonstrated problem solving abilities
  • Provide escalation support to the Help Desk and assist users with computer application problems and questions including but not limited to Microsoft Windows, Microsoft Office, Outlook, Mobile and Document Management Services
  • Experience with troubleshooting and administering Active Directory, Azure AD, Group Policies, and policies within Microsoft Office 365
  • Experience with working on Windows Server 2016 and 2019
  • Experience with creating servers and first response troubleshooting for servers in Microsoft Azure and Amazon Web Services
  • Experience with adding and removing records within Cloudflare
  • Able to provide initial response troubleshooting for LAN/WAN, switches, firewalls and other network supporting devices
  • Provide escalation support to the Help Desk for ACLU document management systems, email archiving systems, VoIP support and requests, and mobile device accessibility
  • Configure desktop computers, laptops, software, printers, mobile devices and troubleshooting issue that may occur
  • Ability to support and troubleshoot remote user issues
  • Create and manage user accounts and access rights requests and resolve related issues
  • Provide audio-visual support for conferences and assist with online meetings
  • Respond to inquiries from National and affiliate staff
  • Work with third-party vendors and assist with hardware order
Desired Qualifications
  • Associate Degree in Information Technology or a related field; and demonstrated work experience in a related field
  • Familiarity with at least one type of Helpdesk ticketing software, preferred