Food and Beverage Team Member

Job Description

We are seeking an enthusiastic and customer-focused Food and Beverage Team Member to join our dynamic team in Manchester.

As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.

• Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
• Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets
• Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
• Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
• Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
• Maintain a clean and organised work environment, adhering to all health and safety regulations
• Handle cash and card transactions accurately and efficiently
• Respond promptly and professionally to guest inquiries and concerns
• Contribute to the overall success of the team by supporting colleagues and adapting to operational demands

Qualifications

• Passion for hospitality and food and beverage service
• Previous experience in a similar food and beverage role is preferred
• Excellent communication and interpersonal skills
• Strong team player with a collaborative approach
• Detail-oriented with a keen eye for quality and presentation
• Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment
• Basic knowledge of food safety practices
• Ability to work efficiently in a fast-paced setting
• Customer service-oriented with a friendly and enthusiastic demeanour
• Physical stamina to stand for extended periods and carry moderate loads
• Basic numeracy skills for handling financial transactions
• Willingness to learn and grow within the organisation