Client Reports Administrator

Purpose of the Role:

The Client Reports Administrator plays a critical role in ensuring the timely and accurate delivery of client reporting across all investment products. This position provides high-quality back-office support to the firm, contributing to both client-facing and internal reporting needs. Key responsibilities include processing management fees and generating investment reports, ensuring data integrity and consistency in all outputs.

This is a hybrid role that is open to our Vancouver or Toronto offices. We will be hiring for two positions on our Client Reporting Team: one permanent role and one 15-month contract role.

Core Responsibilities:

• Prepare and distribute system-generated reports (investment performance and taxable income).
• Liaise with external investment firms and custodians for product-related data.
• Generate managed reports for internal teams and review them for accuracy and completeness.
• Calculate management fees and process adjustments to fee charges.
• Match internal account transfers and switches between share classes.
• Collect and distribute tax slips and upload them to client and accountant portals.
• Manage historical data including fund distribution, tax breakdowns, and foreign exchange rates.
• Monitor team inbox and respond to tax and investment queries from the advisory services team.
• Documentation of software malfunctions and unexpected problems with reports.
• Additional duties as required including assistance with projects to improve client service.
• Collaboration with internal teams to ensure strict adherence to reporting timelines.
• Monitor industry trends including best practices in reporting and compliance requirements.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration or Accounting (or equivalent).
• 3 years of experience in financial services administration preferred.
• Related financial services certification (CSC, CIM) an asset.
• Strong investment and tax knowledge.
• Proficient with MS Excel and working with large data sets.
• Strong analytical skills and mathematical ability with close attention to detail.
• Skilled in data structuring, data normalization, and data modeling.
• Excellent interpersonal and communication skills (both written and verbal).

Compensation & Benefits Package:

This position comes with a base salary range of $51,000 - $64,000 plus a competitive performance bonus, RRSP contribution and participation in our profit-sharing program. Base salary will be commensurate with experience, skills, and qualifications.

At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it’s participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit: www.nicolawealth.com/total-rewards.