Full-Time
Bilingual Financial Service Representative
Updated on 9/3/2026
Heights Finance
501-1,000 employees
Provides installment loans and related products
Compensation Overview
$19 - $25.50/hr
Chicago, IL, USA
In Person
 Finance & Banking |
|---|
Get referred to Heights Finance
See people who can refer or advise you
- A high school diploma or equivalent is required.
- Experience in customer service, sales, or consumer finance is preferred but not required.
- The candidate must provide customer-focused service, promote products and services, communicate verbally and in writing, solve customer problems, learn new systems and processes, and collaborate with the team.
- Provide outstanding support to new and existing customers and guide them through the loan process.
- Use consultative sales techniques to educate customers on financial products and services and identify upselling and cross-selling opportunities.
- Manage inbound calls and make proactive outbound calls to attract new business and promote offerings.
- Collaborate with customers on past-due accounts, offer solutions, and work toward resolution.
- Participate in a hands-on training program with one-on-one mentoring.
- Follow regulatory guidelines and company policies to protect customer information and company assets.
- College coursework or a degree is a plus.
Heights Finance is a consumer finance company that provides installment loans and related products to help everyday people meet their financial needs. It operates through hundreds of branches staffed by loan specialists who guide customers through the loan process and offer personalized service. The loans are repaid over fixed schedules, with terms set by the lender and tailored to the borrower's situation, making funds available quickly for those who need it. Heights Finance differentiates itself through its large branch network, a people-first approach, and a focus on respectful treatment and community impact, supported by employee benefits like a 401(k) plan and health coverage. The company’s goal is to help customers access credit to cover essential expenses while fostering mutual success for its employees and communities.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$360M
Headquarters
Peoria, Illinois
Founded
1992
Get referred to Heights Finance
See people who can refer or advise you
Simplify's Take
What believers are saying
- April 2026 upsized Heights Finance facility to $632.5 million, boosting liquidity.
- June 2026 refinancing cut cost of capital and funded next-phase growth.
- July 27, 2026 hired Rick Huff as CTO, signaling stronger technology investment.
What critics are saying
- August 2026 breach exposed Social Security numbers, bank data, and IDs.
- Class arbitration firms launched suits in August 2026, raising settlement and distraction costs.
- A repeat breach or regulator consent order could freeze funding and damage branch growth.
What makes Heights Finance unique
- Attain runs 380 Heights Finance branches and below-36% APR products nationwide.
- Heights combines secured and unsecured installment lending with Covington Credit, Quick Credit, Southern Finance.
- June 2026 refinancing extended receivables debt maturities to 2029, strengthening the platform.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Performance Bonus
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%Heights Finance discloses data breach affecting up to 1.2 million people. Heights Finance Holdings is notifying more than 730,000 customers of a significant data security incident after an unauthorised threat actor gained access to a third-party system used by the company to store customer data. Headquartered in Greenville, South Carolina, Heights Finance Holdings is a U.S.-based consumer finance company specialising in secured and unsecured personal instalment loans. The company operates hundreds of branches across several states and manages multiple lending brands, including Heights Finance, Covington Credit, Quick Credit, and Southern Finance. In a data security incident notice filed with the Office of Attorney General of New Hampshire, Heights Finance said that on May 7, an unauthorised actor gained access to a third-party cloud-based platform used to store certain customer data. The finance company immediately launched an investigation, with assistance from external cyber security experts, to determine the nature and scope of the incident. It also took steps to contain the incident, secure the affected network and notified relevant law enforcement authorities about the same. "The investigation determined an unauthorised actor may have viewed or copied certain information from the cloud-based platform between March 13 to May 7, 2026," Heights Finance said. The compromsied data inlcuded names, addresses, phone numbers, email addresses, account details, bank account information including bank names, account numbers, and routing numbers, Social Security numbers, tax ID, driver's license numbers, and other state ID numbers. While a Texas state regulator filing states that Heights Finance identified at least 734,828 people impacted by the incident, reports on Reddit claim the breach may have affected at least 1.2 million individuals. The discrepancy suggests that the full scope of the incident may be larger than the figure disclosed in the regulatory filing, although the 1.2 million figure remains unverified. "Importantly, this activity was limited to that cloud-based platform only - it did not affect any of Heights' loan management systems or other computer systems or networks," the company added. Heights Finance has advised all affected individuals to regularly monitor their credit reports, account and benefit statements and report any suspicious activity to law enforcement authorities, including the police and the state attorney general. It has also offered complimentary identity protection and credit monitoring services through Epiq to all affected individuals. At the time of publishing, no known hacker group claimed responsibility for the cyber attack on Heights Finance. The finance company also did not share details on who was behind the attack, how much data was compromised, or whether it had received a ransom demand.
Heights Finance data breach: Edelson Lechtzin LLP launches investigation into exposure of personal information. Aug 12, 2026, 21:58 ET National class action firm offering free case evaluations to individuals impacted by the Heights Finance Holdings Co. cybersecurity incident GREENVILLE, S.C., Aug. 12, 2026 /PRNewswire/ - Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Heights Finance data breach. Heights Finance Holdings Co. discovered a data breach on or about May 7, 2026. What Happened On or about May 7, 2026, Heights Finance discovered that an unauthorized actor had gained access to a cloud-based platform hosted by a third party that Heights Finance used to store certain customer data. According to the company, the unauthorized activity was limited to the cloud-based platform and did not affect its loan management systems or other computer systems or networks. Heights Finance is a Greenville, South Carolina-based consumer lender that operates through brands including Heights Finance, Covington Credit, Quick Credit, and Southern Finance. Information Exposed The Heights Finance data breach may have compromised sensitive personal and financial information, which may include names, addresses, phone numbers, email addresses, account details, bank account information (including bank name, account number, and routing number), Social Security numbers, tax identification numbers, driver's license numbers, state identification numbers, and dates of birth. Who May Be Impacted Individuals may be affected if they received a loan through Heights Finance, inquired about or applied for a loan product (including through a third party), or were former borrowers of Curo Management or any of its former or current related brands. Those who received a data breach notification from Heights Finance may face an increased risk of identity theft and fraud. Your Legal Options Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal data may have been compromised in the Heights Finance breach. The firm will evaluate your rights and potential claims at no cost. Recommended Protective Steps Review account statements and credit reports regularly and remain vigilant for suspicious activity. Confirm whether your information was involved in the Heights Finance incident and preserve any letters or emails you received about the breach. Heights Finance is offering 24 months of complimentary credit monitoring and identity protection services through Epiq (Privacy Solutions ID); eligible individuals should consider enrolling before the November 9, 2026 deadline. Consider placing fraud alerts and credit monitoring. Contact Us for a Free Case Evaluation Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492; Email: [email protected]; or click HERE to request a free consultation. About Heights Finance Heights Finance Holdings Co. is a Greenville, South Carolina-based consumer lender that provides installment loans and related financial services through a family of brands, including Heights Finance, Covington Credit, Quick Credit, and Southern Finance. About Edelson Lechtzin LLP Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud. Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships. SOURCE Edelson Lechtzin LLP
CURO Group Holdings has filed for bankruptcy protection to implement the terms of a Restructuring Support Agreement (RSA) supported by about 74% of its lenders.The restructuring plan is expected to reduce the company’s debt by about $1 billion, save it about $75 million in cash interest annually and enable it to invest in growth, the consumer credit lender said in a Monday (March 25) press release.“Implementing this restructuring through a court-supervised process is the most efficient path to enable us to make changes to our capital structure that will allow us to continue to grow responsibly, execute with excellence and solidify the foundation of the company,” Doug Clark, CEO at CURO, said in the release.The company will continue to provide its customers with a variety of financial services, and expects to exit the restructuring process as a stronger company with less debt, Clark said.“We are grateful for the ongoing support of our vendors, landlords and business partners,” Clark said. “With the changes that will result from this process, our future is bright.”The company has filed motions with the bankruptcy court to ensure that its operations continue uninterrupted, and has received a commitment of up to $70 million of new capital in the form of debtor-in-possession financing, according to the release.CURO expects to emerge from the restructuring process within 120 days, the release said.David Smolens, managing director in the Special Situations Group at Oaktree Capital Management, one of the firms that led negotiation of the RSA on behalf of creditors, said in the release: “We look forward to working with and supporting CURO as it moves on to its next chapter.”CURO has struggled with profitability in recent years as its debt burden grew because of acquisitions, Bloomberg reported Monday.It had more than $2 billion of debt as of Sept. 30 and said in its Chapter 11 filing that it has assets and liabilities of at least $1 billion each, according to the report.One of CURO’s wholly owned subsidiaries, Heights Finance Holding, was the target of a lawsuit filed in August by the Consumer Financial Protection Bureau (CFPB), which charged that the company has engaged in illegal loan-churning practices.CURO said at the time that it denied the allegations and would “vigorously defend its business practices.”
The Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against Heights Finance Holding, formerly known as Southern Management, and several of its subsidiaries, charging they have engaged in illegal loan-churning practices. The CFPB alleged that the company and its subsidiaries (collectively known as Southern) target struggling borrowers and pushes them into refinancing their loans multiple times, resulting in substantial costs and fees, the agency said in a Tuesday (Aug. 22) press release. Southern, a nonbank, high-cost installment lender, operates under various trade names such as Covington Credit, Southern Finance and Quick Credit, according to the release. The company is a wholly owned subsidiary of CURO Group Holdings
WASHINGTON, D.C. (August 22, 2023) - Today, the Consumer Financial Protection Bureau (CFPB) sued Heights Finance Holding Company, formerly known as Southern Management Corporation, a high-cost installment lender, as well as several of Heights's subsidiaries (collectively, Southern), for illegal loan-churning practices that harvested hundreds of millions in loan costs and fees.