About Gem

Gem’s mission is to help companies hire great teams. Our talent engagement platform enables recruiting teams to build relationships that lead to diverse, high-quality talent pipelines, a great candidate experience, and predictable hiring at any scale. By creating a source of truth for all relationships with talent, Gem can automate personalized outreach, while also generating insights about the entire recruiting process.

Our customers are savvy recruiting teams from industry-leading companies — like Dropbox, Grammarly, Doordash, Cisco, McDonalds — who understand that getting the best talent in the market is key to maintaining their competitive advantage.

With funding from key investors such as, ICONIQ, Greylock, and Accel, Gem has recently been recognized with Unicorn status, with a $1.2B valuation — becoming one of the fastest-growing SaaS companies at its scale. And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as: 

• The Breakout List, 2022
• Certified as a Great Place to work, 2022
• Y Combinator Top Companies, 2022
• Fortune Best Workplaces in the Bay Area, 2022

The Team & Role 

The Revenue enablement team supports our GTM organization in maximizing revenue outcomes and customer results by partnering to drive sales process excellence, skills development, product expertise and other tools to help communicate Gem’s value to our prospects and customers. Our team is responsible for onboarding, sales training, product enablement, competitive intelligence, creating field-focused content, and much, much more.

The Senior Sales Enablement Manager position is an exciting opportunity for you to help transform Gem into an enterprise-focused organization by partnering with GTM leadership as we roll-out an upgraded, unified Customer Engagement Process.

You will be a key player in driving adherence and adoption to our sales process, delivering training and creative sales programs that help our team win more business and solve our customers’ business problems. This position is highly cross-functional and collaborative, reporting to our VP of Sales Strategy & Growth.

What you’ll do day-to-day:

• Assist in building a world-class training and enablement strategy, including developing and measuring training programs rooted in a competency-based learning model - and make it fun!
• Roll out Value-based selling, adoption of our new sales process, completion of certifications & pieces of training, and more
• Design and deliver hybrid learning content and programs, tailored to our internal products and customers, to boost the Sales team’s knowledge and effectiveness
• Provide the learning materials, content, and resources to drive growth and success
• Develop and execute impactful enablement solutions, while also contributing to transforming our GTM enablement strategy
• Collaborate closely with sales leadership to ensure reps develop and implement necessary skills
• Edit and maintain our single-source of truth in collaboration with the rest of the enablement team
• Example projects: 
• Rolling out Gem’s Value Drivers across all GTM teamsRe-launching Gem’s Single Source of Truth
• Launching Gem’s official QBR Program 
• SKO 
• Iterating on and managing our Sales Onboarding program & bootcamp

About you:

• High-level proficiency/ tactical experience using Salesforce, Outreach, Gong, Highspot, Workramp, and other Sales Enablement tools 
• Experience training teams on sales techniquesand delivering transformative enablement focused on sales methodology, qualification frameworks, value selling, etc
• Certification program development experience, ideally within Workramp
• 5+ years experience in designing and delivering multiple training events in a sales environment (including Sales Kickoff events)
• A deep sense of empathy, a team player mindset, and strong interpersonal and relationship-building skills
• Excellent presentation and delivery skills with prior facilitation and sales training experience with the ability to represent complex concepts
• Demonstrated leadership in delivering results with large-scale, cross-functional teams
• A passion for learning, with energy and enthusiasm to motivate and engage others
• Ability to balance big-picture vision and tactical abilities (you’ll be doing both while we build!)
• Self-directed and resourceful work style
• Bonus points if you have HR technology industry experience!
• Once Gem returns to office, this role will require occasional travel 

Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences and know that our diverse team is a strength that drives our success. 

Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at [email protected] and we’ll work with you to meet your accessibility needs.

For roles based in New York City, NY and San Francisco, CA out of our HQs, the OTE hiring range for this position is $168,150 - $177,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

This role is eligible for remote work.

Gem’s Vaccination Policy

Gem requires all employees to be fully vaccinated* for COVID-19 prior to starting work. Gem is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.

*Employees are considered fully vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, with, if applicable, at least the minimum recommended interval between doses. For example, this includes two weeks after a second does in a two-does series, such as the Pfizer or Moderna vaccines, two weeks after a single-dose vaccine, such as the Johnson & Johnson vaccine, or two weeks after the second does of any combination of two doses of different COVID-19 vaccines as part of one primary vaccination series.