Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

Nordstrom

Nordstrom

10,001+ employees

Retailer offering clothing and accessories

No salary listed

Entry, Junior

Atlanta, GA, USA

Category
Customer Experience & Support
Customer Support
Required Skills
iOS/Swift
Customer Service
Android Development
Connection
Connection
Connection
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Requirements
  • The ability to effectively build relationships with your customers, peers and leadership
  • Proficiency in multiple operating systems such as MS Windows, iOS and Android
  • Clear, effective communication with strong interpersonal skills
  • The ability to prioritize multiple tasks in a fast paced environment
  • Accountability, initiative and a high level of ownership
  • The ability to work a flexible schedule based on department needs
Responsibilities
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork and positive team relationships
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Ensure the security and privacy of customer information through education, compliance and resolution of issues
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and online platforms where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of personal growth and leadership among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Company Size

10,001+

Company Stage

N/A

Total Funding

$16M

Headquarters

Seattle, Washington

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Dapper Boi taps into growing all-gender fashion trend.
  • Exclusive Tory Burch shoe collection boosts consumer interest and sales.
  • Proficio Capital's investment indicates confidence in Nordstrom's growth potential.

What critics are saying

  • Securities fraud investigation may lead to financial penalties or investor distrust.
  • Retirement of Pamela Lopez could create a gap in brand PR leadership.
  • Departure of CFO Cathy Smith may disrupt financial operations and planning.

What makes Nordstrom unique

  • Nordstrom empowers employees to grow through hard work and customer commitment.
  • The company is committed to environmental respect and community support.
  • Nordstrom's legendary tire story exemplifies its customer-first culture.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company News

Loss Prevention Media
Apr 9th, 2025
LP People on the Move: April 2025

Jake Wilson was promoted to director of asset protection operations at Nordstrom.

SmartBrief
Apr 8th, 2025
Nordstrom unveils exclusive Tory Burch shoe collection

Nordstrom unveils exclusive Tory Burch shoe collection.

San Diego Business Journal
Apr 4th, 2025
'The Next Levi's of All-Gender Fashion'

Now, over two years later, Dapper Boi has announced a partnership with Nordstrom, making its clothing available online in both the men's and women's departments.

Rewbix
Apr 3rd, 2025
Investigation into Nordstrom, Inc. (JWN) Shakes Investors - A Deep Dive into the Retail Giant's Financial Health

The investigation by Levi & Korsinsky revolves around potential securities fraud or other unlawful business conduct by Nordstrom.

Yahoo
Mar 11th, 2025
Pamela Lopez Retires From Nordstrom as Brand PR Director

Pamela Lopez retires from Nordstrom as brand PR director.