Full-Time

Month MIT – The Hay-Adams

Updated on 5/2/2024

B. F. Saul Company

B. F. Saul Company

51-200 employees

Operates a portfolio of business class hotels

Real Estate

Entry

Washington, DC, USA

Required Skills
Customer Service
Requirements
  • High School diploma, general education degree or international equivalent required
  • College degree preferred
  • Valid US driver's license preferred
  • J1 Visa
  • Previous Front Office experience in a luxury property preferred
  • Previous customer service and general computer experience required
  • Property Management Software experience preferred
Responsibilities
  • Conducting daily operations at the Front Desk
  • Ensuring efficient guest check-in and check-out
  • Resolving guest complaints and problems
  • Guiding and training new hires at the Front Desk and PBX
  • Assisting in various projects including Payroll, Valet Parking, Scheduling, Recruitment, and Training
  • Reviewing arrivals and departure reports
  • Checking VIP and special requests reservations
  • Reviewing daily room availability
  • Conducting inspections of guest rooms
  • Managing administrative duties including payroll and operating expenses

The B. F. Saul Company Hospitality Group operates with strong franchise agreements with industry leaders such as Intercontinental Hotels Group, Marriott International, and Hilton, ensuring consistent standards and strong brand recognition. This company offers a distinctive career opportunity in the hospitality industry by managing a diverse portfolio of business class hotels, which includes full-service, select service, extended stay venues, and specialized conference and training facilities. Employees benefit from a robust organizational structure and opportunities to engage with various service models and guest experiences, making it a premier choice for hospitality professionals.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bethesda, Maryland

Founded

1892

Growth & Insights
Headcount

6 month growth

1%

1 year growth

4%

2 year growth

4%