Admissions Counselor

Department

Admissions

Job Summary
 

Join an Office of admissions team that is enthusiastic about promoting access to higher education by supporting prospective and incoming Metropolitan State University of Denver Roadrunners. The Admissions Counselor is a member of the recruitment team within the Office of Admissions and contributes to the MSU Denver mission to provide a high-quality, accessible, enriching education that prepares students for successful careers, post-graduate education, and lifelong learning in a multicultural, global, and technological society.

Under the supervision of the Assistant Director of High School Outreach and Associate Director of High School Outreach and Recruitment, this position shares broad recruitment and enrollment responsibilities with other members of the Office of Admissions. This position is a key player in the recruitment and outreach efforts of the university and provides counseling to prospective students, applicants, and admitted students to assist the university in meeting enrollment goals.

The High School Outreach and College Access team is dedicated to implementing meaningful and equitable engagement opportunities for students from historically underserved backgrounds to learn about and begin identifying with a college education. Members of the High School outreach and College Access team facilitate programming for underserved students and families, including Hispanic/Latine, Black, Indigenous, and other students of color along with low income and first-generation students who may not otherwise have considered college as an option. These efforts plant seeds for motivating students toward college as early as 9th grade and extending through the application and enrollment process at MSU Denver.

MSU Denver is in the heart of downtown Denver. As an anchor institution in the city of Denver, MSU Denver places high value on meting students where they are at in their educational journeys and celebrates access, diversity, equity, and inclusion in all forms. Our student population consists of 57% students of color and 58% first generation students.

The Division of Student Affairs strives to create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We value diverse identities and perspectives of our students, faculty, and staff and recognize that to achieve a just and equitable society, diversity must go beyond simple representation. Rather it requires critical inquiry and dialogue and a commitment to action. We strive to provide a foundation for all community members to achieve personal and professional success.

MSU Denver is an equal opportunity employer.

This posting is currently for one Admissions Counselor position. An additional opening may become available, and applicants will remain under consideration and will not need to reapply for any additional positions under this posting.

Duties and Responsibilities

50% Recruitment and Outreach

• Represents MSU Denver at off-campus recruitment opportunities including college fairs, workshops, and community events.

• Manage a local recruitment territory by maintaining a regular visitation schedule to high schools in assigned regions.

• Facilitate virtual recruitment activities when needed including participation in high school visits, college fairs, campus sponsored outreach events and other virtual offerings that may arise.

• Assist with the execution of on-campus recruitment related activities such as campus visits, group tours, bi-institutional events, and open houses. This can entail presenting to large audiences and providing general support for the events.

• Answer questions specific to the MSU Denver admissions process, reading and reviewing admission applications and application materials, participating in Admissions events, and conducting daily information sessions as required.

• During the summer, support the Office of Admissions with recruitment planning activities and goal setting for the upcoming academic year and engage in professional development.

40% College Access Counseling

• Provide admissions counseling and academic planning advice to prospective students, applicants, and newly admitted students via email, telephone, video conferencing, text, mail, and direct in-office communication.

• Facilitate application and admission of students by working closely with a variety of MSU Denver student services programs and academic offices.

• Exercise professional judgment to interpret University policies to advise, prospective and new students about admission procedures, transfer of credits, University policies, the financial aid processes, scholarships, program requirements, registration, tuition classification, and available student support services.

10% Additional Duties

• Represent the Office of Admissions on internal and external committees and organizations related to the recruitment and admission of students

• Uphold and interpret the standards of ethical practice in university admissions to assist with broad recruitment activities. Assist in the preparation of surveys and questionnaires distributed by the Office of Admissions to determine the effectiveness of our programs and services

• Other duties as assigned.

Required Qualifications

• Bachelor’s Degree

• Valid driver’s license and ability to travel to assigned schools and recruitment activities 

• Minimum 1 year of professional or volunteer experience working with high school-aged students in an academic, college access, admissions, or recruitment setting 

• Experience supporting outreach, recruitment, or advising activities for students from underrepresented backgrounds (e.g., first-generation, low-income, or students of color) in an educational or community-based setting

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Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.

Preferred Qualifications

• Experience using a Student Information System or Customer Relationship Management system (e.g., Slate, Banner, Workday, Salesforce) 

• Bilingual in English and Spanish (speaking and writing

• Experience giving and creating presentations for large groups

• Experience providing high quality customer service through face-to-face interactions with clients, customers, or students

Schedule Information

• Full Time

• Monday–Friday, 8:00 AM–5:00 PM (Exempt)

• Evening and weekend work required to meet program needs 

• Hybrid Schedule

• Travel: Less than ten percent overnight travel

Hybrid Expectations: Recruiters prioritize engagement within their assigned territory, including events, visits, and fairs, with time commitments shifting throughout the recruitment cycle.
 

On-campus presence is required at least two days per week, plus additional in-person meetings and events as needed.

Instructions to Apply

For full consideration, please submit the following documents:

• Resume

• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

Official transcripts will be required of the candidate selected for hire. 

If you are an Internal applicant, please apply via the Career tab within the WorkDay Menu

Closing Date

Open Until Filled

Posting Representative

Carlos Alcala

Posting Representative Email

[email protected]

Benefits

The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.   

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. 

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at[email protected].

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors.  To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.