Quality Manager

Department/Unit:

Radiology Support Services

Work Shift:

Day (United States of America)

Salary Range:

$78,773.63 - $122,099.12The Manager of Radiology Quality is responsible for managing all aspects of the Department Quality Management program as required by State and Federal Regulations and the Joint Commission for the Accreditation of Health Care Organizations. Actively works with other management staff within Imaging and Related Services to assure optimal use of resources and to problem solve in an efficient manner.

Strives to keep his/her performance level up to the standards of management and leadership as set by Albany Medical Center.

-   Serves as Chairman of the Department Quality Management Committee.  Is responsible for the timely publication of minutes, follow-up for the issues raised in the Committee, and liaison between Department Administration and the Quality Management Committee.

• Serve as a liaison between the Department and Q.M. Department, Risk Management, and Patient Grievance Committee for all quality issues relating to the Department.

• Designs and performs quality management audits and concurrent reviews which monitor all aspects of the quality of patient care and quality of Radiologic service.  Maintains appropriate records of quality management activities.

• Collaborates with the Radiation Safety office in the oversight of quality control tests to meet all New York State Health Department requirements.

• Responsible for employee evaluations and time cards.  Mediates individual problems of scheduling, morale, procedure and policies.  Unresolved problems will be discussed with the Director.

• Responsible for scheduling of personnel to achieve maximum services with the Section.

• Responsible for interviewing and hiring all employees under his/her supervision.

• Responsible for preparation and review of employee’s performance assessments.

• Authorizes overtime and compensatory time as appropriate.

• Oversees the review of all departmental incidents and coordinates appropriate follow-up actions as part of the Quality Management Committee effort.

• Participates in departmental planning, special projects, special committees, etc, as requested by the Director.

• Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.  The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his or her age-specific needs, and to provide the care needed as described in the unit’s/area’s/department’s policies and procedures.

• Responsible for learning and practicing quality improvement and staff empowerment techniques.

• Represents Imaging Department as a member of Department QIT’s across the Institution, i.e. SICU QIT and Ortho QIT.

• Responsible for interviewing and hiring employees under his/her supervision.

• Responsible for the preparation and review of employee performance assessments (ACA’s, CBOT for Department and 3-3-3 Review Program.

• Oversees ACR compliance.

• Ensures Kronos policies are implemented and followed in Department by weekly monitoring, as well as, the timely submission of payroll documentation.

• Assures staff is engaged in quality processes.

• Meets with physician leaders to assure clinical quality expectations are being met or exceeded.

Education/Licensure Requirements

• Bachelor of Science Degree in Healthcare Management or related field or Associate of Applied Science Degree in Radiologic Technology with a minimum of 10 years’ experience.
• New York State Registration in Diagnostic Radiography or possess a limited permit to practice in the State of New York
• Registered by the American Registry of Radiologic Technologists
• Current BLS for Healthcare Provider, CPR or CPR/AED for the Professional Rescuer certification
• Minimum of 5-7 years with at least 3 years of demonstrated record pf progressive responsibility. Supervisory experience in Radiology and/or Quality Management is highly desirable.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.