Job Description

This role, due to the team’s business needs, requires employees to be physically present in the specified office full-time. This helps to ensure you are best equipped to be successful and have the experience you need to fulfill the responsibilities of the role. 

LinkedIn’s Global Workplace Services organization is responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results.  We are looking for an exceptional individual that has experience leading workplace operations (inclusive of facility, property management, food service, office services, physical security, project management, space management, and events) in a high-growth facility. The Workplace Site Manager reports to the Workplace Manager – South Bay and contributes to Workplace initiatives across AMER- West. 

Responsibilities:  

• Oversees the delivery of all IFM partner services including: building engineering, space planning, reception operations, shipping and receiving, janitorial, and landscaping. 
• Support the Workplace Manager – South Bay in the development and delivery of all workplace services at LinkedIn’s South Bay campus.  
• Experience managing a wide range of programs including: physical security, new hire orientation, cafe operations, breakrooms, events, subtenancy, transportation, energy savings and waste diversion initiatives through a distributed team of partners and personnel.  
• Understand local team’s business strategies and priorities and translate them to Workplace requirements that directly support the business, with the objective to deliver necessary space and services proactively.  
• Build and maintain meaningful business relationships with leadership and key stakeholders.  
• Support development and management of the operating and capital budget.  
• Inspire LinkedIn teams to work together towards productive, responsible utilization of space and resources that support LinkedIn’s business requirements, mission, and culture.   
• Provide input to internal Workplace partners, LinkedIn’s global design, real estate, and functional program teams to ensure strategies and programs are the right fit for the South Bay campus.  
• Accountable for making guests and employees feel like the office is a unique, welcoming, and efficient place to work and visit.  
• Liaise with IT, HR, Finance and Procurement to ensure that Workplace objectives are supported; operate as liaison for all Workplace objectives & commitments locally.  
• Oversee the efficient delivery of services with detailed focus on quality, cost, and timeliness; Lead various service partners and personnel to LinkedIn’s standards of excellence.  
• Proactively identify and recommend opportunities that focus on better methods to achieve objectives which may include process efficiencies, quality improvement, risk mitigation, cost improvements and any other relevant factors that influence workplace effectiveness.  
• Liaise with landlords and property management teams with clear communication and transparency on maintenance, project needs, vendors, timelines and coordination.  
• Implement standardized / best practice processes that create maximum efficiencies.  
• Proactively manage all maintenance work that affects our space; resolve issues in compliance with proper work methods and regulations.  
• Coordinate Environmental, Health and Safety (EH&S) programs to ensure compliance and effective execution for emergency preparedness, regulatory compliance and employee advocacy. 
• Manage ad hoc project management and any associated duties as needed.  
• Support expansion of onsite amenities program 

Qualifications

Basic Qualifications:  

• BA/BS degree or equivalent experience in facilities management, Corporate Real Estate Management, Accounting/Finance or Business Administration.   
• 7+ years of real estate management experience in a commercial high-rise, campus environment or property portfolio management experience.   
• Experience with a demonstrated background of vendor management for facility related services. 
• Experience with working in a dynamic environment with changing priorities and evolving workplace needs. 
• Work in an office 5 days a week and able to travel/support within North America when necessary.  

Preferred Qualifications:  

• Experience directly managing full range of workplace services through expansion & growth.  
• Strong background with building partnership and alignment with key stakeholders.  
• Curious and innovative thinker who has created and evolved workplace programs to elevate the employee experience. 
• Proven ability to develop and execute complex projects and programs on schedule and on budget.  
• A persuasive and credible communicator who can earn the trust of colleagues and business leaders.  
• Excellent collaborator, capable of working with others to find solutions to complex problems and leading teams towards shared goals with and without authority.  
• Proficiency in creating and overseeing preventative/corrective maintenance programs.  
• Exceptional negotiator who is experienced in all varieties of facilities contracts.  
• Strong financial management skills, specifically budget planning, accrual accounting, and variance reporting.  
• Highly effective vendor management experience focused on providing timely, effective, high-quality solutions.  
• Able to understand and immerse oneself with the unique LinkedIn culture and ensure facilities plans are consistent with it. 

 Suggested Skills:

• Supplier Management
• Conflict Resolution
• Self Starter
• Key Stakeholder Engagement

​​LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is [$106,000 - $172,000]. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific office location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.