Senior Implementation Services Analyst

About Aptia

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.

In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.

And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.

Job requirements

The role of the Technical Analyst is to understand the objectives of the client/trustees and to design/implement an online solution for their membership and provide ongoing support for each client. You have to ensure that all aspects of the technical design (including data and reporting requirements) are achievable and delivered in line with the requirements.
The role requires becoming an expert user with the OneView system, having a good understanding of trust based pension schemes and pension administration requirements.

• Meet with clients/trustees to understand and document their requirements
• Understand the requirements of the project, activity or issue in order to map practical and effective solutions
• Ensure the technical, interface, data and reporting requirements are designed and documented correctly and are delivered in accordance with the project timeline and within scope of OneView’s functionality
• Ensure all technical and interface specifications are reviewed and signed off before being issued to the client.
• Ensure quality assurance of each OneView build or configuration change with the creation and execution of test scenarios based on technical requirements
• Provide input to time and cost estimations for the delivery of projects and execution of changes
• Assist with creating and mapping effective system processes, and drive innovation to improve existing processes using GAP Analysis where required
• Become an expert OneView user and assist with knowledge sharing and training in the team and across the business
• Provide insight and ideas for the development, improvement and evolution of the OneView product
• Investigate and resolve complex queries and liaise with MSIT for timely escalation and resolution of system issues or changes.
• Keep abreast of OneView technical issues, future development timelines and new feature functionality

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.