Full-Time

UX Researcher

Bokun

Posted on 1/30/2025

TripAdvisor

TripAdvisor

51-200 employees

World's largest travel platform for reviews

Consumer Software
Consumer Goods

Entry, Junior, Mid

Company Historically Provides H1B Sponsorship

London, UK

The job is hybrid, allowing for some remote work, but candidates are expected to be based in London.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Data Analysis

You match the following TripAdvisor's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Minimum BA/BS degree in psychology, communication, statistics or other related field
  • 0-3 years of professional applied research experience
  • Thorough understanding of the strengths and weaknesses of qualitative and quantitative research methodologies
  • Extensive experience with qualitative research methods in user research
  • Detail oriented and able to manage multiple projects simultaneously
  • Ability to present research insights and supporting data in a clear fashion
  • Excellent English verbal and written communication skills
Responsibilities
  • Actively participate in cross-functional team discussions to understand various user needs, and to identify and define new marketplace features
  • Define research strategy and manage multiple projects across a variety of methodologies
  • Design and conduct qualitative studies (discovery, needs analysis, usability studies, click-tests etc.), analyze data, and proactively share insights and supporting data
  • Own the research process from end-to-end including the ideation, development and execution of research plans
  • Create and field surveys, analyze responses, and report learnings
  • Use your creativity and breadth of your research toolkit to determine the best method for each study, gathering insights from a variety of audiences
  • Communicate research findings internally in clear and compelling ways
  • Work cross-functionally with sales, design, product marketing, and product management.
Desired Qualifications
  • Advanced degree behavioral or social sciences a plus
  • Experience with quantitative research methods (e.g. surveying) and statistics a plus
  • Experience in B2B, travel, hospitality a plus

Tripadvisor is the largest travel platform in the world, designed to help travelers research and plan their trips. It collects millions of reviews and opinions from travelers about various services such as hotels, restaurants, activities, airlines, and cruises. Users can access this information to make informed decisions about their travel plans. Tripadvisor operates mainly through advertising revenue, allowing travel-related businesses to promote themselves on the platform and earn money through affiliate commissions when users book services via their links. What sets Tripadvisor apart from its competitors is its vast database of user-generated content, which provides authentic insights into travel experiences. The goal of Tripadvisor is to enhance the travel planning experience for individuals while also supporting businesses in the travel and hospitality industry to improve their visibility and reputation.

Company Stage

IPO

Total Funding

$325M

Headquarters

Englewood, Colorado

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Tripadvisor can enhance AI-driven personalization features to meet demand for tailored travel experiences.
  • The rise of 'workcations' presents opportunities for Tripadvisor to expand remote work-friendly content.
  • Tripadvisor can leverage sustainability trends by promoting eco-friendly accommodations and experiences.

What critics are saying

  • Potential acquisition could lead to strategic changes impacting Tripadvisor's market position.
  • The resignation of M. Gregory O'Hara may cause shifts in corporate governance.
  • Inquiry into securities law violations could result in legal challenges and financial penalties.

What makes TripAdvisor unique

  • Tripadvisor is the world's largest online travel community with extensive user reviews.
  • The platform offers seamless links to booking tools for a comprehensive travel planning experience.
  • Tripadvisor's business model capitalizes on advertising revenue and affiliate commissions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Remote Work Options

Hybrid Work Options

Paid Vacation

Paid Sick Leave

Mental Health Support

401(k) Company Match