Receptionist

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

As the Receptionist in Mattamy’s Etobicoke office, you’ll be the first point of connection for homeowners, visitors and team members, helping create a warm, professional and welcoming experience from the moment they arrive or call. This is a great opportunity for someone who enjoys being at the centre of a busy office, takes pride in delivering excellent service, and is energized by supporting a collaborative team through a variety of front desk, administrative and office coordination responsibilities.

What you’ll do

• Create a warm, professional first impression by greeting homeowners, visitors and internal stakeholders, and connecting them with the appropriate team member.
• Provide friendly, courteous and timely support to callers, helping direct inquiries and resolve general questions wherever possible.
• Build familiarity with office teams and their functions to support smooth day-to-day communication and help homeowners reach the right person quickly.
• Coordinate inbound and outbound mail, couriers and e-faxes, including the distribution of signed amendments and welcome packages.
• Support a variety of administrative activities, including generating reports, drafting correspondence, data entry, reception filing, photocopying, e-faxing, distributing documents, word processing and organizing binders.
• Support office event logistics, including coordinating food orders for Employee Appreciation Day, town halls and other team events.
• Assist with office presentation and seasonal activities, including decorations, office treats and fruit order coordination.
• Help maintain a polished, welcoming Reception area and main lobby that reflects Mattamy’s commitment to service and professionalism.
• Other administrative duties as assigned.

What you bring

• Post-secondary education in Administration, Business Administration or a related field is preferred.
• Minimum of 2 years’ experience as a Receptionist, Office Administrator or in a similar front-facing administrative role within a fast-paced corporate environment.
• A strong customer service mindset, with the ability to create a welcoming and professional experience for homeowners, visitors, callers and internal stakeholders.
• Excellent verbal and written communication skills, including strong telephone etiquette and the ability to ask clear questions, redirect inquiries and problem-solve quickly.
• Proficiency with Microsoft Office, including Outlook, Excel, PowerPoint and Word.
• Strong organizational skills, with the ability to manage multiple priorities, meet deadlines and stay focused in a busy office environment.
• A polished, professional and reliable presence, with strong punctuality, accountability and attention to detail.
• A proactive, self-directed approach, with the ability to work independently while also supporting a collaborative team environment.
• Sound judgment and discretion when handling confidential information, internal requests and day-to-day office matters.
• Careful attention to accuracy, with the ability to review documents, identify changes and follow through to ensure corrections are completed.

Compensation

The expected base salary range for this position is $40,000 – $58,500. Actual pay may vary depending on your job-related knowledge, competencies, and skills. We recognize that exceptional situations may fall outside this range, and we encourage all interested candidates to apply.

You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work.  Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.