Senior Program Manager @ Spendesk

Senior Program Manager

Posted on 8/15/2022

INACTIVE

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Agile

Data Analysis

Management

SCRUM

Communications

Requirements

5+ years of experience in program management and operations with an emphasis on software development
Demonstrated experience working with product, engineering or technical teams, while influencing across functional or regional (global) boundaries
Strong operations and process improvement background
Self-starting, intellectually curious and creative individual comfortable operating in ambiguity
BA/BS degree in engineering, business or equivalent practical experience

Responsibilities

Directly responsible for managing large programs and coordinating across all stakeholders (internal and external) to ensure the right execution, effective communication, and resource planning in order to deliver on key program objectives and results
Lead and partner with high-performing teams, including product managers, engineers, designers, research and others, to effectively manage program delivery from inception thru landing
Help shape team and org strategy, establish team goals, and work across the organisation on key objectives by executing, measuring progress and sharing key impact and results
Understand internal and customer pain points and needs to drive improvements to our products, policies, and overall operations
Lead operational elements with a focus on scalability by implementing and improving internal processes, reporting and metrics, and tools support
Manage program schedules and milestones, identification of issues, risks, and dependencies, and develop mitigations plans
Provide mentorship, guidance and career development to team members

Desired Qualifications

Experience working in 'scale-up' operations in domains such as fintech, online operations, information systems, analytics, product, risk management or management consulting
Experience working cross-functionally with Engineering, PM, Design and client teams
People management experience in a complex fast-paced environment, with proven track record of attracting, scaling and developing teams
Experience working with development methodologies, such as Agile or Scrum
Passion to learn new tools and processes and always seeks out "a better way" of doing things

We are seeking an experienced leader with a passion for solving complex problems that impact our customers and scale our operations by ensuring effective delivery against our organisational goals. As a master planner and flexible Senior Program Manager, you will be able to balance multiple projects, competing priorities, and operational activities by keeping the big-picture in focus while diving into the details to drive decisions and progress.

As a Senior Program Manager, you will help shape the team’s strategy, drive organisational goals and priorities, and implement scalable solutions and programs that accelerate our customer impact and operational efficiencies. You will also work closely with partners across engineering, product, design, research and other teams in a fast paced and data-informed environment to drive the optimisation of processes and solve challenging problems. You’ll successfully work cross-functionally and collaborate with various teams to lead projects through the entire project lifecycle, which includes managing project schedules, defining milestones, execution excellence, and managing risks and dependencies.

You will be responsible for clearly and effectively communicating all critical program updates to team members, executives and other stakeholders. Our ideal candidate has an understanding of operations and software development and excels in building partnerships and processes that deliver scale.

Key responsibilities

Directly responsible for managing large programs and coordinating across all stakeholders (internal and external) to ensure the right execution, effective communication, and resource planning in order to deliver on key program objectives and results
Lead and partner with high-performing teams, including product managers, engineers, designers, research and others, to effectively manage program delivery from inception thru landing
Help shape team and org strategy, establish team goals, and work across the organisation on key objectives by executing, measuring progress and sharing key impact and results
Understand internal and customer pain points and needs to drive improvements to our products, policies, and overall operations
Lead operational elements with a focus on scalability by implementing and improving internal processes, reporting and metrics, and tools support
Manage program schedules and milestones, identification of issues, risks, and dependencies, and develop mitigations plans
Provide mentorship, guidance and career development to team members

Minimum Qualifications

5+ years of experience in program management and operations with an emphasis on software development
Demonstrated experience working with product, engineering or technical teams, while influencing across functional or regional (global) boundaries
Strong operations and process improvement background
Self-starting, intellectually curious and creative individual comfortable operating in ambiguity
BA/BS degree in engineering, business or equivalent practical experience

Preferred Qualifications

Experience working in ’scale-up’ operations in domains such as fintech, online operations, information systems, analytics, product, risk management or management consulting
Experience working cross-functionally with Engineering, PM, Design and client teams
People management experience in a complex fast-paced environment, with proven track record of attracting, scaling and developing teams
Experience working with development methodologies, such as Agile or Scrum
Passion to learn new tools and processes and always seeks out "a better way" of doing things

As we are an international team, please submit your application and CV in English.

About Spendesk

Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there!

About our people & culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we’re bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits

Our culture is built on trust, empowerment, and growth — with benefits to match!

-Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)

-£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform

- Access to Moka.care for emotional and mental health wellbeing

- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)

- 28 days of holidays

- Latest Apple Mac equipment

- Company virtual events

- Visit our other offices: Paris, Berlin & Hamburg

- Great office snacks to fuel your day

- A positive team to work with daily!

- Vitality private health insurance (for you and your family/partner)

- Bupa private dental care

Diversity & Inclusion

At Spendesk, we’re committed to fostering an environment where all differences are encouraged, supported and celebrated. We’re building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

201-500 employees

Website

Spend management software

Company Overview

Spendesk's mission is to liberate businesses and people to do their best work. An all-in-one spending solution designed for finance teams to make faster, smarter spending decisions.

Benefits

Transport reimbursements - Monthly contribution to your transportation card (metro, bus or train).
Offsite and events - Regular team events to exchange with other Spendeskers and get to know each other better
Personal Day - 3 personal days per year to rest and enjoy life
€50 on your Spendesk card - To buy anything you need for work
For Spendeskers with kids - Generous parental leave & a lot of flexibility for working parents
Great offices - In the hearts of Berlin, London, Paris, and San Francisco.

Company Core Values

Visibility is fundamental for business growth - Smarter choices come from better information. We aim to provide 100% visibility over the entire budget and company spending process, to empower finance teams to make timely, proactive decisions
Simplicity equals joy - People seek software solutions to make their lives easier, not more complicated. We're committed to designing a platform that is intuitive, frictionless and requires no training to use.
Collaboration begins with clarity - Businesses rely on strong people, and people work better when they’re on the same page. We empower every employee to be accountable for the company’s financial fitness, with clear rules and expectations that everyone can get behind.
Trust is our currency - Managing your company's money is a task we take seriously. We've invested in the highest security and privacy standards and commit to being your reliable partner to keeping you compliant.