Full-Time

Data/AI Services Delivery Lead

TecsysIQ

Updated on 9/4/2026

Tecsys

Tecsys

501-1,000 employees

SaaS supply chain software for omnichannel

No salary listed

Montreal, QC, Canada

Hybrid

Category
Data & Analytics
Required Skills
LLM
Claude
Supply Chain Management
RAG
AWS
Databricks
Data Analysis

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Requirements
  • Experience leading customer-facing delivery teams in a Professional Services environment.
  • Experience with Business Intelligence, analytics, and enterprise data platforms.
  • Understanding of supply chain, healthcare, or related operational environments.
  • Strong leadership, stakeholder management, and communication skills.
  • Experience building scalable processes, methodologies, and delivery standards.
  • Ability to lead cross-functional initiatives and influence stakeholders.
  • Commercial awareness with experience managing delivery performance and customer outcomes.
  • Fluency in French.
  • Strong proficiency in both written and verbal English communication for correspondence with clients, suppliers, business partners, and colleagues beyond Quebec.
  • Comfort discussing modern data, analytics, and artificial intelligence technologies with customers and internal teams.
  • Canadian citizenship, Canadian permanent residence, or a valid Canadian work permit.
Responsibilities
  • Lead the TecsysIQ artificial intelligence and data delivery team.
  • Lead, coach, and develop a team of artificial intelligence and data professionals delivering customer projects.
  • Own delivery quality, utilization, prioritization, and team performance.
  • Provide oversight on solution design, estimates, and project execution.
  • Establish delivery standards, templates, and best practices.
  • Manage bookings, revenue, and margin for the TecsysIQ artificial intelligence and data services team.
  • Define and evolve the TecsysIQ data and artificial intelligence services strategy.
  • Work with customers to identify requirements and define and build solutions using TecsysIQ data and artificial intelligence capabilities, including agentic capabilities.
  • Build implementation playbooks, processes, and governance standards.
  • Standardize delivery approaches to improve consistency and efficiency.
  • Measure and report on customer outcomes and delivery success.
  • Identify and implement artificial intelligence opportunities across Professional Services.
  • Support the rollout of artificial-intelligence-powered tools and workflows.
  • Promote adoption through training, best practices, and change management.
  • Drive standardization and reusable assets across teams.
  • Participate in customer meetings, workshops, and site visits.
  • Support presales activities, including discovery, solution positioning, and estimates.
  • Collaborate with Sales, Product, Global Operations, and Product and Technology teams.
  • Provide regular updates on progress, risks, and outcomes.
Desired Qualifications
  • Experience or familiarity with Databricks.
  • Knowledge of large language models, retrieval-augmented generation, knowledge bases, and agentic workflows.
  • Experience with Amazon Web Services, Amazon Bedrock, SageMaker, and Agent Core.
  • Experience with Microsoft Copilot.
  • Experience with Claude.
  • Experience with Kiro.
  • Experience with Cognos.
  • Experience with Business Intelligence and analytics platforms.
  • Experience with artificial intelligence agents and workflow automation tools.

Tecsys provides cloud-based supply chain software that helps organizations manage complex, omni-channel operations. Its products cover the end-to-end supply chain—from demand planning to order fulfillment—delivered primarily as software-as-a-service (SaaS) with professional services and training. The platform increases efficiency and visibility by offering integrated workflows for front-line workers and back-office planners, serving sectors like healthcare, retail, and logistics providers. Unlike some competitors, Tecsys combines a long-standing track record (founded in 1983) with a broad product suite that emphasizes both planning and execution across diverse industries. The goal is to help customers navigate rapidly changing market conditions and improve operational performance across the entire supply chain.

Company Size

501-1,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

1983

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Simplify Jobs

Simplify's Take

What believers are saying

  • Fiscal 2026 revenue hit $193.1 million, with SaaS revenue up 20% to $80.4 million.
  • Q4 2026 Elite SaaS revenue rose 21%, and adjusted EBITDA reached $6.7 million.
  • Tecsys entered fiscal 2027 with a 31% larger SaaS pipeline and 30-plus go-lives.

What critics are saying

  • Manhattan, Oracle, SAP, and Infor attack Tecsys’s healthcare accounts with broader suites.
  • February 2026 layoffs cut 7% of staff, signaling execution strain during scaling.
  • Healthcare concentration creates existential risk if a major health-system migration fails in 2027.

What makes Tecsys unique

  • Tecsys was named a 2026 Gartner challenger for warehouse management systems.
  • Tecsys owns healthcare workflows, winning Memorial Hermann and Memorial Sloan Kettering in 2026.
  • TecsysIQ embeds AI into inventory, 340B compliance, and point-of-care execution.

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Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Tecsys
Jul 15th, 2026
Tecsys earns Great Place To Work(R) Certification in Canada, the U.S., Denmark and India for the third consecutive year.

Tecsys earns Great Place To Work(R) Certification in Canada, the U.S., Denmark and India for the third consecutive year. Posted by: Tecsys July 15, 2026 91% of employees say Tecsys is a great place to work; company Trust Index rises to 86% Montreal, July 15, 2026 - Tecsys Inc. (TSX: TCS), an industry-leading supply chain management company, today announced it has earned Great Place To Work(R) Certification(TM) in Canada, the United States, Denmark and India, marking the third consecutive year the company has achieved this recognition in every country where it operates. Great Place To Work Certification is based entirely on what employees say about their experience, gathered through the organization's Trust Index survey and benchmarked against thousands of companies worldwide. This year, 91% of Tecsys employees said that Tecsys is a great place to work, and the company's overall Trust Index score rose to 86%, up four points from 2024. "Being certified for a third consecutive year in every country where we operate is something we are incredibly proud of," said Nancy Cloutier, Chief Human Resources Officer at Tecsys. "While every location has its own culture and unique perspective, our employees consistently tell us they experience the same foundation of trust, support and pride. That consistency reflects our commitment to creating a workplace where people can do their best work and truly belong." Employees cited fairness, feeling welcome, flexibility and a positive working environment among the survey's strongest results, alongside the way colleagues support one another. "Culture shows up in how we serve customers and in the consistency, care and expertise our teams bring every day," said Peter Brereton, President and CEO of Tecsys. "Being recognized for a third year in every market we serve reflects the kind of company we're building for the long term." Great Place To Work(R) is the global authority on workplace culture. Each year, it surveys more than 100 million employees worldwide and uses that data to help companies quantify and improve their culture. About Tecsys Tecsys is trusted by mission-critical organizations in healthcare and distribution to build resilient, efficient and secure supply chains. A global provider of cloud-based, AI-driven software with deep domain expertise, Tecsys delivers real-time operational visibility and execution across critical workflows when performance and reliability matter most. Tecsys is publicly traded on the Toronto Stock Exchange (TSX: TCS). For more information, visit www.tecsys.com. Media contacts Sean Chase Account Director, Greenough Communications for Tecsys [email protected] +1 617 275 6531 Belinda Thomas VP, Communications & Brand [email protected] +1 613 322 9305

Associated Press
Jun 29th, 2026
Tecsys reports record Q4 revenue of $50M as EliteTM SaaS revenue surges 21%

Tecsys, a supply chain management software company, reported record revenue of $50 million in its fourth quarter of fiscal 2026, up from $46.6 million in the prior year. Elite SaaS revenue grew 21%, whilst adjusted EBITDA rose 56% to $6.7 million. For the full fiscal year ended 30 April 2026, total revenue reached a record $193.1 million, up from $176.5 million. Total SaaS revenue increased 20% to $80.4 million. Adjusted EBITDA for the year was $20 million, representing a 10% margin and exceeding guidance of 8-9%. The company posted a net loss of $0.2 million in Q4 due to $4.7 million in restructuring costs. SaaS annual recurring revenue increased 13% to $86.8 million. Tecsys declared a quarterly dividend of $0.09 per share.

CanadianSME Small Business Magazine
Jun 2nd, 2026
Tecsys unveils AI capabilities designed to reduce shortages, waste and compliance risk.

Tecsys unveils AI capabilities designed to reduce shortages, waste and compliance risk. June 2, 2026 Embedded intelligence helps healthcare and distribution organizations tackle critical supply chain risks before operations are disrupted Tecsys Inc. (TSX: TCS), an industry-leading supply chain management company, today announced new AI and agentic capabilities enabled by TecsysIQ, the company's intelligence engine. Debuting at the 2026 Tecsys User Conference, the solutions help healthcare and distribution organizations operating in complex, high-stakes environments address critical supply chain challenges, including drug shortages, inventory waste, compliance risk and point-of-care documentation. * TecsysIQ Inventory Visibility delivers a single, trusted view of inventory across the enterprise, helping organizations mitigate the impact of product shortages and inventory waste. The first iteration focuses on pharmacy environments, where visibility remains a persistent industry challenge. Tecsys IQ Inventory Visibility brings together data from internal and external systems - including automated dispensing cabinets, pharmacy systems and ERPs - to deliver a consistent, real-time view of what is available and where it is located. By eliminating fragmentation and manual processes, TecsysIQ Inventory Visibility gives practitioners one trusted view, helping reduce shortages, minimize waste and improve decision making. * TecsysIQ Image Capture helps hospitals improve charge capture and reduce compliance risk at the point of care by replacing manual processes with intelligent, image-based capture. Products at the point of use in hospitals often include multiple barcodes on a single package, but only some contain the data needed for accurate identification, such as item, lot, serial number or expiration date. TecsysIQ Image Capture automatically identifies and captures the appropriate barcode in a single pass, reducing scanning errors and streamlining clinical workflows. Tecsys also introduced three new agents: * The WES Supervisor Agent reduces the risk of execution breakdowns by anticipating labor risk and guiding staffing decisions before fulfillment is impacted. Built within Tecsys' Warehouse Execution System (WES), it brings together work plans, staffing availability and performance patterns to highlight upcoming risk and recommend practical actions, such as shifting resources, reprioritizing work or adjusting execution paths. Initial delivery will focus on shift staffing forecasts to improve planning by predicting labor requirements and flagging potential over- or under-staffing before work begins. * The 340B Integrity Agent helps organizations identify and address potential compliance problems before they escalate, shifting 340B management from reactive detection to proactive prevention. It identifies when GPO-prohibited covered entities are approaching a compliance risk and notifies buyers in advance, allowing corrective purchase orders to be created before a breach occurs. By providing early warning and guided intervention, the agent strengthens compliance oversight, reduces operational risk and introduces a predictive capability not currently available in the market. * The Point of Use Expiry Agent minimizes inventory expiration by identifying risk early and recommending corrective action before waste occurs. It continuously monitors inventory across locations, understands usage patterns and recommends the most effective actions - such as prioritizing use, enabling transfers or facilitating returns - to ensure inventory is managed proactively. The result is a more intelligent, preventative approach that minimizes waste while maintaining clinical readiness. "Complex supply chains need intelligent, safe and trusted AI that anticipates risk and prevents failure, not just visibility after the fact," said Martin Schryburt, Chief Product and Technology Officer at Tecsys. "These innovations reflect our commitment to helping organizations move from reactive firefighting to proactive, data-driven execution. By unifying fragmented data, introducing predictive capabilities and applying AI where it delivers real operational value, Tecsys is helping companies redefine modern supply chains." TecsysIQ Image Capture is available now; TecsysIQ Inventory Visibility, 340B Integrity Agent and Point of Use Expiry Agent will be available in early fall 2026; and the WES Supervisor Agent will be released in late 2026. About Tecsys. Tecsys is trusted by mission-critical organizations in healthcare and distribution to build resilient, efficient and secure supply chains. A global provider of cloud-based, AI-driven software with deep domain expertise, Tecsys delivers real-time operational visibility and execution across critical workflows when performance and reliability matter most. Tecsys is publicly traded on the Toronto Stock Exchange (TSX: TCS). For more information, visit www.tecsys.com.

PR Newswire
Jun 1st, 2026
Tecsys unveils AI tools to tackle drug shortages, waste and compliance risks in healthcare

Tecsys has unveiled new AI capabilities powered by TecsysIQ, its intelligence engine, designed to address critical supply chain challenges in healthcare and distribution sectors. The solutions were announced at the company's 2026 user conference. Key features include TecsysIQ Inventory Visibility, which provides real-time inventory tracking across pharmacy environments by consolidating data from automated dispensing cabinets and ERPs, and TecsysIQ Image Capture, which automates barcode scanning at point of care to improve charge capture and reduce compliance risk. The company also introduced three AI agents: the WES Supervisor Agent for labour forecasting, the 340B Integrity Agent for compliance management, and the Point of Use Expiry Agent for inventory waste prevention. The solutions will roll out between now and late 2026.

Carpenter Media Group
Apr 29th, 2026
Tecsys named a Challenger in 2026 gartner(r) Magic quadrant(tm) for Warehouse Management Systems.

Tecsys named a Challenger in 2026 gartner(r) Magic quadrant(tm) for Warehouse Management Systems. PR Newswire Today at 8:05am PDT Recognized for Completeness of Vision and Ability to Execute MONTREAL, May 4, 2026 /PRNewswire/ - Tecsys Inc. (TSX: TCS), an industry-leading supply chain management company, today announced that it has been positioned by Gartner as a Challenger in the Magic Quadrant for Warehouse Management Systems for its Completeness of Vision and Ability to Execute.[1] This marks the 15th time Tecsys has been recognized in this report. Tecsys' Warehouse Management System (WMS) helps organizations manage complex warehouse operations with speed, accuracy and control. Built on the Tecsys Elite platform, it supports advanced automation and robotics as well as labor optimization and real-time visibility, helping teams reduce errors, improve throughput and adapt as demand changes. "Warehouse execution has become a defining factor for cost, service and resilience," said Peter Brereton, president and CEO of Tecsys. "We believe the Gartner evaluation reflects our focus on execution in complex, high-stakes environments and our prominence in the healthcare space. To us, it also recognizes our continued investment in the Elite platform, and the expansion of TecsysIQ to bring trusted data, AI-assisted insight and control directly into operational workflows." Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. View a complimentary copy of the Magic Quadrant report to learn more about Tecsys at http://www.tecsys.com/gartner-wms-mq-2026. [1] Source: Gartner, Magic Quadrant for Warehouse Management Systems, By Simon Tunstall, Rishabh Narang, Federica Stufano, April 29, 2026. GARTNER is a trademark of Gartner, Inc. and/or its affiliates. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Tecsys Tecsys is trusted by mission-critical organizations in healthcare and distribution to build resilient, efficient and secure supply chains. A global provider of cloud-based, AI-driven software with deep domain expertise, Tecsys delivers real-time operational visibility and execution across critical workflows when performance and reliability matter most. Tecsys is publicly traded on the Toronto Stock Exchange (TSX: TCS). For more information, visit www.tecsys.com. SOURCE Tecsys Inc. This is a paid placement. For further inquiries, please contact PR Newswire directly.