Lead QA Engineer

Overview

Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and address complex business challenges in the financial sector. The ICE Lead QA position plays a key role in testing and delivering trading, listing, compliance and surveillance applications, while supporting all stages of the Software Development Lifecycle (SDLC). The successful candidate will be able to multitask in a dynamic team-based environment, while demonstrating strong problem-solving, extensive technical skills, decision-making abilities and the highest level of professionalism. The candidate is also expected to have strong programming etiquette and excellent business knowledge/experience.

Responsibilities

• Lead Quality Engineer must be ableto do session level, functional, technical, failover and performance testing across the entire stack – application, hardware, firmware, OS and network.
• Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies to accelerate delivery and drive quality across the application lifecycle
• Review code base and make recommendations for testing scenarios; analyze changes introduced and assess the technical testing required.
• Collaborate with cross-functional teams to ensure quality is built into the product development process. Work with cross-functional teams to build scenarios in requirements, design and coding phases.
• Communicate testing progress, results, and issues to stakeholders, including senior management. 
• Create test scripts and testcases, to cover broad range of scenarios, automate and ensure traceability and validation against business requirements.
• Perform analysis of data from QA and production to identify anomalies and improve test coverage, to build testing tools and scenarios.
• Maintain testing and analysis tools; identify any negative changes to both QA and production environments and work with teams to resolve those concerns.
• Take the initiative to improve efficiencies across systems/projects.
• Proven ownership mindset, debugging scenarios, writing documents
• Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
• Support operations, including executing process validations, methodology and audits.
• The candidate will also be responsible for building automation in one of the languages, Perl or Python, to help ensure the delivery of quality trading system applications and drive solutions.
• Utilize tools like Selenium for web automation and scripting for backend validations.
• Apply AI driven testing tools.

Knowledge and Experience

• Bachelor’s degree in computer science, Engineering or related field.
• 10 years of experience as a Quality Engineer, working on low latency client/server applications.
• Must have 4+ years of Linux/Unix experience. Red Hat is preferred.
• 5+ years of relevant experience including software design, development, testing and deployment.
• Proficiency in Linux, Python, JavaScript, SQL and scripting languages
• Automation with Selenium for web applications, JavaScript is a plus
• Excellent communication and customer service skills.
• Ability to work in a highly demanding and fast-paced environment.
• Ability to multitask and work independently on multiple projects.
• Ability to differentiate between a critical business impacting incident and a minor problem, and resolve/escalate accordingly.

Preferred Knowledge and Experience 

• Strong background with Trading, Market data and financial applications is a plus.
• Knowledge of FIX or Multicast protocol is a plus.
• Experience with supporting production changes, UAT testing and debugging prod issues.
• Results Driven: Drive, focus and commitment to deliver results that meet the requirements of internal customers along with the passion for quality and getting the right results in the right way. Ability to work tight schedules/deadlines and multitask.
• Teamwork: Internal communication is always a team effort. It is important to have the ability to interact positively and confidently with others and have resilience, determination and focus to succeed in shared objectives
• Pushing Boundaries: The ability to challenge the status quo and actively look for new approaches and inspiration to improve the department’s results and processes. The ability to approach tasks in a creative and fresh manner.
• Operational Excellence: A passion for quality and a practical focus on getting the right results in the right way. Ensuring that decisions are fully implemented. The ability to anticipate and plan for significant changes in the organization, markets and customer requirements. Understand the need for change and help others to see the benefits by overcoming barriers.
• Experience using AI‑driven testing for test generation, regression optimization, and analysis.

New York Base Salary Range 

The expected base salary for this role, if located in New York, is between $140,000 - 175,000 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.