HR Manager

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter’s.

HOW YOU’LL MAKE AN IMPACT:
This HR Manager is responsible for strategic talent management for a client base of up to 300 exempt and non-exempt employees working in Information Technology. The HR Manager supports the entire employee lifecycle, including candidate selection, onboarding, employee development, performance management, and retention. The individual in role will lead implementation of human resources programs that support the strategy, goals and objectives of the organization. Must have proven, successful experience thriving in a large fast paced corporate environment.

This role reports into the Director, Human Resources, has 1 direct report, and is based in our Buckhead office 4 days a week.

25%: Strategic Organizational Planning

• Serve as the strategic business partner and Human Resources consultant to the Information Technology client groups, working in a hybrid environment to support teams across North America and help manage the partnership with our offshore teams.
•  Lead the HR function in accordance with corporate standards, practices and values.
• Maintain an effective level of business acumen about client groups’ performance, strategy, team dynamics, priorities, challenges, and strengths.
• Support IT leadership team on budgetary needs for organization, maintaining budgets for Human Resources categories to include recruiting, total compensation, merit, and impact of organizational structure changes.
• Critically evaluate organizational effectiveness; develop proposal, execute communication strategy, and follow-through on all organizational restructures.
• In partnership with legal, ensure HR decisions are consistent and in accordance with all policies and laws related to employment, compensation, benefits, compliance, and health & safety.

25% Talent Acquisition

• Own the recruitment strategies and process for client group, partnering with the Talent Acquisition team on long-term goals, initiatives, and improvements.
• Lead client group in the selection and onboarding of high impact employees at all levels.
• Manage all internal and external searches; maintain excellent communication with hiring teams and recruiters through all phases of the process.
• In partnership with the College Relations and Diversity and Inclusion teams, build a strong pipeline of talent for the organization.
• Provide weekly status updates to IT Leadership Team on all open roles.

20%: Performance Management

• Drive all performance management initiatives in alignment with North American best practices, including goal development, annual and mid-year employee performance appraisals, and review cycle. Manage and facilitate the review board process twice annually.
• Responsible for ensuring all employee relations issues are investigated timely and resolved within company policy and in alignment with North American legal counsel.
• Advise management in the proper application of company policy, procedures, and employment laws.
• Train leaders in effective performance management to coach and develop strong performers.
• Fairly and consistently implement performance improvement plans.

20%: Talent Engagement and Development

• In partnership with Talent Development team, build strategies to create succession paths and development plans for all roles.
• Lead implementation of employee engagement programs & initiatives with client groups.
• Facilitate educational activities to include one-on-one coaching, development opportunities, and instructor-led training.
• Prepare employees for success by leading effective onboarding, orientation, and training programs.
• Support all talent development and educational initiatives.

10%: Projects and Talent Administration 

• Responsible for HR reporting for the IT client group to include time to fill, internal promotions, turnover, retention, and succession analytics.
• Manage contingent workforce needs for areas of responsibility.
• First point of contact for benefit and leave of absence program within client group.
• Special projects as needed to support global Human Resources team.
• Ensure accuracy and data integrity in HCM system, Workday 

WE’D LOVE TO HEAR FROM YOU IF:
Must have:

• Drive for best-in-class customer-centric client support 
• High level of attention to detail, follow-through, and accuracy
• Strategic HRBP experience with track record of using analytics and critical thinking to diagnose and propose solutions.

Preferred skills and experience:

• Strong ability to manage multiple clients, priorities, deadlines, and initiatives. Must be able to develop effective relationships with internal client groups.
• Must have solid knowledge of HR best practices and employment law.
• Understanding of compensation principles and HRIS practices.
• Excellent skills in Microsoft Office applications and HR Systems; ability to prepare written reports, analysis and presentations to senior leadership as required.
• Must have exceptional written and verbal communication skills including strong training facilitation expertise.

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation:  Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S: 

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.