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Full-Time

Strategic Operations Manager

US&C Delivery

Posted on 9/11/2024

Uber

Uber

10,001+ employees

Rides, deliveries, and freight services platform

Food & Agriculture
Data & Analytics
Automotive & Transportation
Consumer Software
Crypto & Web3
Consumer Goods

Compensation Overview

$101k - $112.5kAnnually

+ Bonus + Equity Award

Junior, Mid

New York, NY, USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Marketing
Data Analysis
Requirements
  • 2+ years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
  • Bachelor’s degree
Responsibilities
  • Proactively identify opportunities for performance improvement in your area of ownership, ranging from growing supply and demand, segmenting our customer base, improving our merchant experience, or one of our many delivery priorities
  • Identify, scope, and recommend a solution, then take ownership for delivering on the project and the outcomes, as well as keeping leadership informed of progress
  • Take accountability for project outcomes, ensure delivery on critical project metrics, and keep others informed of progress
  • Analyze sophisticated data, build models, and aggregate insights to drive key business decisions and policies
  • Advise senior leadership on long-term strategy and decision making by defining critical metrics, developing dashboards, and providing strategic insights
  • Work with Product teams to guide the development of our solutions based on business and customer needs. Project manage cross-functional work streams for key Product roll-outs across the US and Canada. Set and measure key performance indicators for roll-outs you oversee
  • Collaborate and work cross-functionally with other Operations teams as well as with Product, Data Science, Sales, Marketing, Finance, and Customer Support to ensure insights inform broader critical initiatives

At Uber, employees are at the forefront of redefining mobility and logistics services, working with cutting-edge technology to streamline the transportation of both people and goods. This company fosters a dynamic work environment that supports flexible earning opportunities and continuous innovation in essential services. The commitment to constantly reimagine and reinvent its services makes it a leader in the industry, providing an invigorating setting for professionals who thrive in fast-paced and evolving workspaces.

Company Stage

IPO

Total Funding

$24.8B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

8%

1 year growth

14%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's innovative travel products, such as Uber Yacht and Uber Cruise, cater to high-end tourists, potentially increasing revenue and brand prestige.
  • The settlement in Massachusetts could serve as a model for similar agreements globally, enhancing driver satisfaction and retention.
  • Uber's 'One Less Car' initiative could attract environmentally conscious consumers, boosting its reputation and user base.

What critics are saying

  • The high cost of settlements and compliance with new regulations could strain Uber's financial resources.
  • Expanding into new services like boat rides may divert focus and resources from its core ride-hailing business.

What makes Uber unique

  • Uber's expansion into boat services in European tourist destinations like Ibiza, Venice, and Greece sets it apart from traditional ride-hailing competitors.
  • The company's strategic push to become a super app, offering comprehensive travel booking options, differentiates it from other ride-hailing services.
  • Uber's settlement with Massachusetts, which includes guaranteed minimum pay and benefits for drivers, positions it as a leader in driver welfare compared to other gig economy companies.