Full-Time
Front Desk Concierge
Brown Harris Stevens Residential Management
Compensation Overview
$23.06 - $27.13/hr
New York, NY, USA
In Person
Category
 Food Service & Hospitality |
|---|
Required Skills
Customer Service
Requirements
- At least 5-7 years of hospitality experience working in residential properties.
- Strong interpersonal skills for frequent interaction and communication with building residents and guests.
- Understanding of customer service and prior experience in a customer service industry.
- Reliability, organization, attention to detail, courtesy, friendliness, professionalism, and an amiable manner.
- Willingness to learn and take on responsibilities.
- Availability for day-shift concierge work.
- Building Link experience is strongly preferred.
- Pertinent experience is required.
Responsibilities
- Meet, greet, and direct residents and guests.
- Track packages and dry-cleaning items.
- Answer calls professionally and assist callers with building directions or instructions.
- Maintain a clean workspace.
- Receive and process incoming and outgoing laundry, shipments, mail, and packages.
- Monitor lobby traffic and alert residents to arriving guests and deliveries.
- Keep communal areas tidy and provide an on-site security presence.
- Maintain logbooks for visitors and contractors.
- Observe monitors for suspicious activity.
- Keep track of keys when needed.
- Assist management with resident requests.
- Maintain a professional appearance and display a positive attitude.
Desired Qualifications
- Building Link experience.