Facebook pixel

Product Manager
Data Synchronizer Health
Posted on 11/12/2022
INACTIVE
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Research
Requirements
  • 3+ years of experience as a full-time Product Manager
  • Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs
  • Ability to get things done: you have a track record of shipping software that made a difference for your customers
  • Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them
  • Clear written and verbal communication: you're a force for clarity and ensure everyone's on the same page
  • Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you're comfortable talking with engineers about project scope and tradeoffs
  • Experience managing customer escalations, monitoring services, and driving system health metrics for software services
Responsibilities
  • You'll own the health of NexHealth's most important technical moat, our data synchronizers
  • You'll work closely with the engineering team to build health and monitoring systems to give visibility into the current state of our data network
  • You'll work with our customer success team and customers to solve customer escalations and bring learning from escalations back to our monitoring systems so we don't need customers to tell us when something isn't working
  • This role reports to the Head of Product, Data Network and will be key in the success of the team and company
NexHealth

51-200 employees

Real-time patient booking platform
Company Overview
NexHealth's mission is to accelerate innovation in healthcare. The company has built a software platform for doctors to connect with patients, and is integrating with the many, many health record systems so developers only need to access their API to integrate health records into their applications.
Benefits
  • Competitive salary
  • Equity
  • Medical, dental & vision
  • Unlimited PTO
Company Core Values
  • Solve the customer's problems, not yours
  • Do the things others are not willing to do
  • Take ownership
  • Say what's on your mind, with positive intent
  • Think in first principles
  • Live in the details