Remote based

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Job Description

The People Technology Manager will be part of a group that supports and partners with many of the People Operations functions and will report to the Sr. Director of People Technology and Analytics. They are responsible for managing a team of system analysts to gather business requirements, troubleshoot system issues, provide end-user support, and perform ongoing configuration and optimization of our HR systems and integrations. This role is hands on and has global reach, interacting with clients in all geographies where Tripadvisor has employees. The ideal candidate will have technical expertise in HR systems, especially Workday, as well as experience managing HRIS teams of 4-6 analysts.

What You’ll Do

• Uses mastery-level knowledge of Workday, and other systems as assigned, to provide oversight and hands-on configuration support to their subordinate(s).
• Recommends, advocates, and/or develops initiatives that integrate Workday with other systems, and works with internal teams and external vendors to identify solutions.
• Oversees and owns system configuration for subordinates’ assigned areas.
• Coaches and guides subordinates in the evaluation, communication, and coordination of the technical impacts of Workday configuration decisions
• Recommends and implements HRIS support and delivery process improvements, incorporating agile principles and practices to optimize productivity and promote quality assurance.
• Leads end user system education and adoption initiatives
• Manages system and/or product roadmaps ensuring alignment with overall systems and HR strategies
• Manages small to large projects using project, risk, and resource management principles, tools, and practices
• Conducts and/or manages compliance assessments and gap analysis on systems and products
• Serves as escalation point for HR system production issues
• Partners with stakeholders on new product/system evaluations
• Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develops and administers schedules and performance requirements
• Evaluates, builds, and develops a high performing team of system analysts
• Builds strong partnerships with COE stakeholders to inform and make recommendations for the HR technology enablement and/or support strategy.
• Other duties as assigned.

Skills and Experience

• 6-8 years’ business experience in the HR domain
• 3-4 years’ HRIS management experience, managing HRIS teams of 3-6 individual contributors
• 4+ years’ Workday configuration experience, with mastery-level proficiency in at least one of the following Workday modules:

• Excellent business analysis skills: timeline planning, requirements definition and documentation, test planning, deployment approaches, gap analysis
• Exceptional written and verbal communication capabilities
• Ability to communicate effectively with all levels within the organization
• Superior detail orientation, organization, and analytical skills
• Outstanding Excel skills and experience with project management tools
• Thrives on simultaneously managing multiple responsibilities
• Ability to operate effectively in a dynamic, growing environment with minimal supervision
• Experience using agile delivery practices and methodologies

Preferred Skills/Abilities

• Experience with Workday integrations and development practices
• Knowledge of or experience with Design Thinking methodology and/or journey mapping
• System administration or implementation experience with Greenhouse and/or ServiceNow (HRSD product)
• Experience with HR Analytics development and/or tools
• Experience with contract negotiations for HR system implementations and/or renewals
• Scrum master certification or training
• Experience with change management methods and programs

The salary range for this role is $135,000 to $170,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [email protected] and let us know the nature of your request . Please include the job requisition number in your message.

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