Manager – Talent Acquisition

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Talent Acquisition, you will provide operational excellence direction across all areas of recruitment including processes, technology, training, compliance, and continuous improvement activities to improve the candidate experience. You will manage staffing programs, projects, operational plans, and goals to align staffing and resources with USAA strategic and operational objectives. You will lead the implementation and maintenance of USAA's Talent program roadmap.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ.

Relocation assistance is not available for this position.

What you'll do:

• Collaborates with internal and external partners to assess business issues and develop executable plans to address program needs and/or drive the development of new recruiting programs and activities.

• Supports continuous process improvement, lean methodologies, and the identification and implementation of standard practices to enhance the recruiting process and overall candidate experience.

• Manages the core operational processes for the TA team and ensures hiring success by building and delivering processes, tools, and systems to support the recruiting team, hiring managers, and candidates.

• Ensures compliance with federal and state employment regulations and laws by adhering to EEO guidelines in all recruiting activity, such as interviewing, applicant tracking and mandated job postings.

• Leads a team of individual contributors to establish performance expectations and provide feedback, coaching, and career counseling.

• Serves as talent acquisition programs consultant to the enterprise, providing mentorship, oversight, and communication on recruitment strategies.

• Supports the design, development, and implementation of specific recruitment programs and initiatives, using various channels to enable the hiring plan.

• Ensures recruiting programs are aligned with diversity attraction strategies and associated budgets.

• Applies established success measures and assesses the efficiency of recruiting solutions to guide shared understanding and continuous improvement around talent pipelines, funnel, and key performance indicators.

• Partners internally with talent acquisition leadership to advance, support and optimize processes and daily operations.

• Ensures consistent execution of processes, workflows, and key measures.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of proven experience in staffing/recruiting, consulting, analysis, or business operations management.

• 2 years of direct team lead, supervisory or management experience providing coaching and/or oversight.

• Demonstrated strategic planning, and subject-matter-expert knowledge of employment laws and federal/local regulations.

• Proven track record of leading cross functional projects/teams at the functional business level to implement talent acquisition related initiatives.

• Experience using analysis, organizational trends, competitive intelligence, and benchmarked industry practices to understand talent shifts.

What sets you apart:

• Experience recruiting roles for a Banking and/or Insurance institution.

• Deep understanding of diverse lines of business and the ability to tailor recruiting strategies accordingly

• Expertise in applying various sourcing techniques, including direct sourcing, networking, and social media recruitment

• Solid experience building and maintaining relationships with hiring managers and candidates.

Compensation range: The salary range for this position is: $103,450.00 - $197,730.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.