Full-Time
Guest experience and retention platform for hospitality
No salary listed
Mid
Sydney NSW, Australia
SevenRooms provides a platform designed to improve the guest experience in the hospitality sector. This platform helps businesses like restaurants and hotels manage reservations, takeout orders, and customer satisfaction. By breaking down data silos, SevenRooms allows these businesses to see each guest's preferences, enabling them to tailor their services accordingly. This personalization enhances the overall experience and encourages customer loyalty. The platform also includes automated tools that streamline operations and save staff time. SevenRooms charges a subscription fee for its services, which not only helps businesses operate more efficiently but also offers insights into customer behavior for targeted marketing. The goal of SevenRooms is to help hospitality businesses enhance their services, build customer loyalty, and encourage repeat visits.
Company Size
201-500
Company Stage
Series B
Total Funding
$71.5M
Headquarters
New York City, New York
Founded
2011
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Unlimited Paid Time Off
Paid Parental Leave
Comprehensive Medical, Dental, and Vision Benefits
Life Insurance
401(k) Retirement Plan
Company Equity
Professional Development Budget
U.S. consumers embrace AI-powered dining experiences, exclusive brand collaborations and elevated personalization – but human connection remains king.NEW YORK, April 17, 2025 /PRNewswire/ -- SevenRooms, the leading CRM, marketing and operations platform for the hospitality industry, today released its annual U.S. Restaurant Trends Report, highlighting how evolving diner behaviors and technology are reshaping hospitality. Based on a survey of 1,000 U.S. consumers and 250+ hospitality operators, along with proprietary platform data, the report spotlights a new reality: automation isn't replacing hospitality, it's making room for more of it. Highlighting the rise of SuperHuman Hospitality™, this year's report reveals that while diners still crave warmth and connection from their dining experiences, they also expect seamless personalization, smarter booking experiences, offerings that extend beyond the dining room, and tailored marketing that speak to them, not at them
Yesterday at the first Australian Shift Conference, SevenRooms announced the Australian launch of Text Marketing, the first in a series of new marketing functions being made available to operators this year.
SevenRooms launches SMS marketing platform.
SevenRooms partners with Curator Hotel & Resort Collection to elevate guest experiences, engagement and loyalty.
SevenRooms introduces new text marketing solution for restaurants.