Full-Time

CS Operations Partner

Posted on 1/28/2025

Cleo AI

Cleo AI

201-500 employees

AI-powered personalized financial tools platform

AI & Machine Learning
Financial Services

Compensation Overview

£40k - £50kAnnually

Mid

London, UK

Hybrid approach: employees in London are encouraged to spend one day a week in the office.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Data Analysis

You match the following Cleo AI's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Experienced in Customer Support Operations.
  • You’re Data Driven.
  • Collaborative and Communicative.
  • Process-Oriented.
  • Automation Advocate.
Responsibilities
  • Owning and Iterating on Customer Service Processes
  • Analyzing Customer Conversations
  • Voice of the Customer Advocacy
  • Bug Triage and Reporting
  • Maintaining Relationships with Product Teams
  • Supporting Training and Quality Assurance
  • Support Documentation and Resources
  • Driving Automation and Self-Help Initiatives.

Cleo provides a dynamic work environment pivotal for those passionate about AI technology and financial wellness. With its focus on utilizing AI to offer personalized financial tools through an engaging chat interface, this company stands as a leader in simplifying financial management for users. Employees enjoy a culture that values innovative thinking and problem-solving, making it an excellent workplace for tech-driven professionals looking to impact the financial tech sector.

Company Stage

Series C

Total Funding

$138.3M

Headquarters

, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

39%

1 year growth

13%

2 year growth

39%
INACTIVE