Account Supervisor

What you'll be doing:

• Develop strong client and internal agency relationships, while leading project implementation
• Interface with internal agency departments and clients to monitor the status of on-going projects and ensure smooth cooperation between resources to deliver projects on time and on budget
• Manage internal agency time tracking, burn reports, and project documentation
• Manage client budgets, assist with the development of client presentations, documents and other deliverables
• Work with Tombras analytics and media teams to analyze client marketing and sales data, measure business performance, and prepare insights and recommendations
• Schedule and facilitate client status calls, internal scrum meetings, creative briefings and planning sessions
• Manage digital jobs related to owned channel marketing, CRM email, direct mail, web, digital and social media, etc. 
• Manage traditional jobs related to television, radio, out of home and print
• Coordinate with agency strategy and research department to plan and execute all types of qualitative and quantitative studies
• Benchmark our clients’ competitor’s digital marketing programs weekly.
• Rigorous management of internal agency time tracking, burn reports, and project documentation
• Responsible for opening jobs, tracking jobs through to completion, and reviewing and monitoring/managing budgets for all client work

What you bring:

• 5+ years Account Management experience in a traditional or interactive advertising agency with experience working with and managing digital, creative and media teams
• 1+ year experience managing and mentoring a junior account staff member
• Thorough understanding of creative development and production process for both traditional and interactive media-based programs
• Working knowledge of Data Management Platforms (DMP) is a strong plus
• Experience estimating, tracking and managing multi-phase project budgets
• Exceptional time management, attention to detail, proofreading and organizational skills
• Adept working in Google Workspace (drive, sheets, docs, slides)
• Demonstrated experience in handling multiple projects and working well under pressure