Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


CLIENT SERVICES
• Complete screening assessments with newly arrived refugee clients at regular intervals spanning R&P and PC programs
• Assist resettlement case managers in recognizing mental health needs and developing a support plan
• Proactively work with caseworkers to ensure smooth enrollment in PC for cases in need of long-term case management regarding mental health
• Build portfolio of community mental health resources and provide warm referrals when appropriate
• Coordinate and consult with WRWW Resilience Programs to ensure smooth referrals and program continuity
• Work with the Pre-Arrival team and RHPP to support medically complex cases
• Case note and proactively document assessments and outcomes of cases
• Provide monthly trainings to staff on mental health/trauma informed care
• Collaborate, consult, and partner with local service providers
• Ensure professional and timely provision of all necessary services   


ADMINISTRATIVE RESPONSIBILITIES
• Practice confidentiality in practice, language, and record keeping in accordance with applicable licensure requirements and office policies
• Maintain professional competency through continuing education 
• Actively participate in monthly staff meeting
• Submit any requested data to the program manager through monthly, semi-annual, and annual reports 
• Maintain accurate and organized files and records of services provided 
• Adhere to all World Relief policies, including but not limited to, incident reporting procedures, code of conduct, security safety and health 
• Perform other tasks and projects as assigned

Knowledge, Skills, & Abilities

• Experience in mental health assessments
• Skilled in Treatment Planning and Goal Setting
• Organizational Skills
• Interpersonal Skills
• Teamwork
• Knowledge of World Relief
• Confidentiality and Professionalism
• Initiative and Independent Work
• Communication Skills (oral and written)
• Technical Skills
• Case management experience strongly preferred 
• Cross-cultural experience strongly preferred

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Advanced degree in mental health/social services or equivalent experience required
• A heart for service for vulnerable people
• Ability to work well on own and manage own program
• MS Office skills required 
• Highly self-motivated with strong follow-through and problem-solving skills 
• Direct-service experience with vulnerable populations preferred 
• Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments 
• Occasional evenings or weekends required