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Manager – Billing and Collections
Posted on 12/1/2022
San Francisco, CA, USA
Experience Level
  • Minimum of 8 years of relevant billing and collection and/or revenue operations experience in a SaaS billing environment
  • Bachelor's Degree required, preferably in Business, Finance or Accounting
  • Demonstrate knowledge and familiarity with basic accounting principles
  • Demonstrate organizational, analytical and problem-solving skills with the ability to move issues forward to resolution
  • Ability to work and communicate effectively with the management team, sales and customer success teams, and customers
  • Experience in working for hyper growth SaaS companies and in helping to set up the best billing and collection processes and procedures to support the scale of the business in volume and complexity
  • You'll be essential to driving the efficiency and effectiveness of Weights and Biases' Order to Cash operations. You will help operate and build a best-in-class, scalable collections, invoicing, and A/R function to support our rapid growth
  • Collaborate with Customer Success and Sales Executives to identify reasons for non-payment and resolve issues
  • Promote and maintain effective relationships and communications within the department and with other departments
  • Provide leadership support and technical oversight of billing and collection functions
  • Collaborate with other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the company's billing and collection initiatives
  • Monitor month end reconciliation for accuracy and addresses variances accordingly
  • Work proactively with the sales team and customer support team to ensure accurate customer invoicing and resolve customer billing issues
  • Identify opportunities for data and system integrations to automate billing processes and improve data integrity
  • Identify, recommend and implement process changes and enhancements to improve billing efficiency and reduce billing errors
Weight & Biases

201-500 employees

Developer MLOps & visualization platform
Company Overview
Weight & Biases’ mission is to build the best tool for machine learning with their advanced platform that allows models to be built faster with experiment tracking, dataset versioning, and model management. The company is committed to helping machine learning developers in a variety of use cases with their tools that easily integrate and give metrics and visualizations.
  • 🏝️ Unlimited vacation time
  • 🩺 100% Medical, Dental, and Vision for employees and Family Coverage
  • 🏠 Remote first culture with in-office flexibility in San Francisco
  • 💵 $1000 home office budget with new high-powered laptop
  • 🥇 Truly competitive salary and equity
  • 🚼 12 weeks of Parental leave
  • 📈 401(k)
Company Core Values
  • Driven
  • Kind
  • Proactive