Full-Time
National Account Manager
Southeast
Posted on 8/15/2025
Koalafi
201-500 employees
Checkout-integrated financing for merchants
Compensation Overview
$81k - $110k/yr
South Carolina, USA + 2 more
More locations: Georgia, USA | North Carolina, USA
Hybrid
Candidates must be based in Georgia, North Carolina, or South Carolina.
 Sales & Account Management (1) |
|---|
- Proven track record with engaging and building relationships with C‑Suite executives and senior decision‑makers, with the ability to confidently present, influence, and drive strategic discussions at the executive level
- Experience growing existing customer business
- Experience working with business owners in the retail and automotive industry
- The position requires up to 75% travel
- Manage the day‑to‑day relationship of a portfolio of existing strategic accounts with the goal of building and maintaining a strong Koalafi partnership
- Develop direct relationships high and wide within the strategic partners’ team to establish trust and help them grow their business
- Meet or exceed established sales goals and key performance indicators at the portfolio and individual strategic account level, launch company initiatives and provide “Voice of the Dealer” ideas and customer feedback on how to improve the overall strategic partner relationships with Koalafi
- Serve as the primary relationship owner for assigned national accounts, building trust at the executive and store levels
- Lead the contract renewal process end‑to‑end, including preparation, negotiation, and closure, while maintaining mutually beneficial terms
- Hold yourself accountable for the success of our products within your assigned accounts by designing and executing action plans to drive growth and satisfaction
- Implement strategic sales plans or initiatives to achieve budgeted sales goals and meet company objectives with strategic accounts, in partnership with the internal industry leadership
- Ability to influence contacts to position Koalafi as the primary financing solution at their locations
- Deliver strategic accounts sales and training presentations virtually and in person
- Tailor sales messaging to increase account loyalty and leverage customer relationships to increase Koalafi’s share of dealer business while improving the overall business results for our customers
- Maintain consistent contact through monthly performance meetings, live visits, emails, and telephone calls
- Visit strategic partner locations when necessary as well as corporate contacts and any events, manager meetings, etc.
- Leverage customer feedback, observations, and a variety of business reports/data to understand trends and properly focus on highest priority levers to meet goals
- Demonstrate urgency and tenacity to quickly investigate and resolve customer problems and opportunities for growth
- To ensure a high level of service to our retail customers, schedule flexibility is needed, including evenings and weekends, as necessary
- Perform other duties and tasks as assigned
- 5+ years of sales experience is preferred
- Sales experience in an industry where products are sold at retail in an assisted sale is preferred
- Bachelor's degree (BA, or BS) from a four‑year college or university is preferred
Koalafi embeds pay-over-time financing directly into a merchant’s checkout flow. It supports all credit types in one application, helping nearly every customer qualify for financing across retailers, including furniture stores. This leads to higher conversion and approval rates (over 90%), boosting merchant sales and customer retention. Revenue comes from financing fees and merchant partnerships; the goal is to help merchants unlock new revenue opportunities by offering a seamless, flexible payment option at checkout.
Company Size
201-500
Company Stage
Early VC
Total Funding
$10.9M
Headquarters
Glen Allen, Virginia
Founded
2014
Simplify's Take
What believers are saying
- Patrick Moore's CEO appointment drives operational excellence and growth.
- Charles Battle as CPTO scales platform for retail expansion.
- Synchrony integration boosts merchant conversions for furniture and appliances.
What critics are saying
- Frequent CEO changes from Kobe to Muth to Moore erode investor confidence.
- Progressive Leasing's 60% market share undercuts Koalafi's pricing immediately.
- Synchrony partnership competes directly, eroding Koalafi's non-prime margins.
What makes Koalafi unique
- Koalafi integrates lease-to-own with Synchrony credit cards via single application.
- Koalafi achieves over 90% customer approval rates for non-prime consumers.
- Koalafi reports payments to TransUnion, enabling credit building for customers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Retirement Plan
401(k) Company Match
Student Loan Assistance
Tuition Reimbursement
Commuter Benefits
Parental Leave
Inclusion and Associate Engagement Programs
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -3%2 year growth
↓ -5%Koalafi, a consumer finance company specialising in inclusive payment solutions, has appointed Patrick Moore as chief executive officer. Moore brings extensive experience in consumer finance and fintech, having previously served as CEO of Mosaic, a fintech platform focused on residential solar and home improvement financing. Boomer Muth, who served as interim CEO during the transition, will continue as board chair. During his tenure, Muth expanded Koalafi's nationwide merchant network and marketplace platform whilst maintaining operational continuity. Moore has previously held leadership positions at Renovate America as chief operating officer and chief lending officer, and at Concora Credit as chief operating officer. He also worked at Toyota Financial Services and Capital One. Under Moore's leadership, Koalafi will focus on expanding access to transparent financing whilst driving operational excellence and sustainable growth.
Koalafi, a consumer finance company, has integrated with Synchrony's Business Center, allowing merchants to offer both Synchrony's store-branded credit cards and Koalafi's lease-to-own option through a single application. The integration targets omnichannel merchants selling furniture, mattresses, appliances, or tyres and wheels. The waterfall financing experience aims to serve the over 40% of US consumers who don't qualify for prime credit. Koalafi's lease-to-own solution provides high approval rates and reports payment activity to TransUnion, potentially helping customers build credit over time. "Together, we're helping merchants unlock more opportunities at the point of sale and deliver a better experience for every shopper," said Boomer Muth, Koalafi's CEO. The integration is designed to increase conversion rates and revenue for merchants serving customers across a wide credit spectrum.
Koalafi named a finalist in Furniture Today's 2025 Reader Rankings awards. December 5, 2025 Koalafi Is Hiring is thrilled to share that Furniture Today readers have recognized Koalafi as one of two finalists in Furniture Today's 2025 Reader Rankings "Best Consumer Finance Company" category. Koalafi is the only lease-to-own financing provider named a finalist or winner in this category. Being named a finalist in this nationally recognized industry poll is an incredible honor and reflects how merchants and consumers alike value flexible payment solutions that are transparent, inclusive, and easy to use. Koalafi Is Hiring is grateful to everyone who cast a vote for Koalafi and supports its mission to ensure no one has to put an important purchase on hold. Koalafi Is Hiring would not be here without the merchants who rely on Koalafi at checkout and the consumers who trust Koalafi's lease-to-own plans every day. Their support continues to inspire Koalafi Is Hiring as Koalafi Is Hiring build tools that help merchants and their customers succeed. With deep appreciation for everyone who contributed to this recognition, Koalafi Is Hiring is also excited to acknowledge the outstanding companies recognized alongside Koalafi Is Hiring. A huge congratulations to Synchrony, the 2025 Reader Rankings "Best Consumer Finance Company" category winner and ChargeAfter, the other category finalist. Koalafi Is Hiring is proud to be recognized among such a strong companies within the consumer finance space. Discover all the category winners and finalists here. Looking ahead. Koalafi is continuing to invest in smarter technology, deeper partner and consumer support, and new features that make consumer financing easier and more inclusive. Thank you again to everyone who voted and relies on Koalafi to help their business grow. Koalafi Is Hiring is honored to be among the leaders shaping the future of retail financing.
RICHMOND, Va., April 16, 2025 /PRNewswire/ -- Koalafi, a leading consumer finance company, today announced a series of strategic leadership appointments that signal the company's continued momentum and commitment to innovation and sustainable growth.Charles Battle has joined the company as Chief Product and Technology Officer (CPTO), bringing a proven track record of building high impact fintech product and technology teams, most recently as the Head of Product at Ibotta. In his new role, Battle will oversee product strategy, engineering, and platform innovation, helping Koalafi scale its financing offerings and retail footprint."We're thrilled to welcome Charles to the leadership team," said Eric Kobe, CEO of Koalafi. "His deep expertise at the intersection of technology and consumer finance will be instrumental as we enhance our platform and deliver smarter, more inclusive financing solutions to merchants and the customers they serve."Koalafi also announced the addition of two accomplished industry veterans to its Board of Directors:Miles Reidy, Partner Emeritus at QED Investors, brings decades of experience in financial services and retail, including previous leadership roles as CFO at Sears Holdings and Audax Health. At QED, Reidy has been a trusted advisor to numerous high growth fintech companies, helping them scale responsibly.Steve Allocca, a fintech executive and entrepreneur, joins the board with deep operational and lending expertise. Most recently CEO of Funding Circle US, Allocca has also profitably grown multi-billion-dollar businesses at several leading financial institutions, including PayPal, Wells Fargo, LendingClub, and Bluevine."Miles and Steve bring an extraordinary breadth of experience and insight into the challenges and opportunities of modern consumer finance and scaling businesses," said Kobe. "Their guidance will be invaluable as we double down on our mission to provide inclusive financial products that help businesses and consumers succeed."These leadership appointments reflect Koalafi's strong growth trajectory and its vision to modernize point-of-sale financing with a focus on transparency, access, and customer experience.About KoalafiKoalafi (koalafi.com) offers convenient and transparent financing options that enable non-prime consumers to make life-changing purchases
Koalafi is a winner in Furniture Today's 2025 Reader Rankings awards.